kuwiley

Reviews

Rating: 1

kuwiley Meineke Car Care Center

Wow, wish I had read the reviews on here before I went there. Before seeing or testing anything in the car, he told my husband he knew exactly what the problem and just happened to have the perfect used part1/2 off, come to find out the part was conveniently from the managers personal truck. Anyway, there was no talk of a return policy besides whats on back of the paper, 90 days. My husband tried to return it 2 days because it didn't fix the problem and eventually said we could have a refund, when I call a week later, manager absolutely rude and obnoxious, and to my disbelief the owner was worse. Idk how they have managed to keep it open this long. the part works, it just wasn't the "perfect" part .in my opinion he probably just pocketed the cash. When I asked the owner if they sold used parts from their homes, just laying, around and he said "on occasion" ??? they have $141 and I have their part with that is of no use to me. Glad I could help fund their weekend. RIP OFF!

lawrencian622 replies...

You should definitely try to get your money back! This is not a lawful practice on their part and is against Meineke's policies. I too have been ripped off by these guys and talking to the manager about this was a complete waste of time. If nothing works, you should definitely complain to the Meineke's direct customer service. The lawrence franchise operation is not upto meineke's standards.