For many homeowners and business owners, hiring an electrician can feel like a gamble. Will they show up on time? Explain what’s wrong? Do the work safely–and stand behind it?

Hemel Electric built its reputation by answering those questions the right way. Founded in 2017 by owner Brad Hemel, the Lawrence-based company has grown steadily by focusing on what is refreshingly simple: showing up, doing the job right, and treating people with respect.

Here are five things Lawrence residents should know about Hemel Electric–and why so many customers trust the company with their homes and businesses.

1. Built From Day One Around the Customer

Hemel Electric didn’t begin as a franchise or corporate expansion. It started with a straightforward goal.

“Hemel Electric got started with a simple goal: Do honest, high-quality electrical work and treat customers the way we’d want our own families treated,” says Brad Hemel. “I started the company because I saw a need for reliable electricians who showed up on time, communicated clearly, and stood behind their work.”

That philosophy still guides the company today. For Hemel and his team, electrical work isn’t just about fixing problems; it’s about helping people feel safe and confident in their spaces. From the first phone call to the final walkthrough, the emphasis is on trust, transparency, and pride in craftsmanship. “What motivates our team today is the same thing,” Hemel says. “Helping people feel confident in their space, and knowing the job was done right.”

2. Professionalism You Notice Right Away

Technical skill is essential in electrical work, but Hemel Electric believes how the work is delivered matters just as much. “What sets Hemel apart is our approach,” Hemel explains. “We focus on professionalism, communication, and customer experience just as much as the technical work.”

Customers see that approach in the details: electricians who arrive on time, wear clean uniforms, respect the home or jobsite, and explain issues in plain language. The company invests heavily in training and internal processes to ensure consistency, whether the job is a quick service call or a major electrical upgrade.

“We’re not just there to fix a problem,” Hemel says. “We’re there to build a relationship and earn long-term trust.”

3. No Shortcuts on Safety or Quality

Electrical work is not an area where cutting corners pays off, and Hemel Electric takes that responsibility seriously. Every project is handled with strict attention to safety, code compliance, and internal quality standards.

“Quality and professionalism start with hiring the right people and training them well,” Hemel says. “We follow clear processes, use high-quality materials, and make sure every job meets code and our own internal standards.”

The team follows OSHA guidelines, uses proper protective equipment, and adheres to lockout/tagout and testing procedures. Ongoing training keeps electricians current with evolving codes and new technologies.

At the end of every job, customers receive a final walkthrough. Systems are tested, the workspace is cleaned, and nothing is left unchecked–so customers can feel confident everything is safe and working as it should.

4. One Electrician for Today–and What Comes Next

Another reason Hemel Electric has become a go-to provider in Lawrence is the range of services it offers. The company handles residential, commercial, and industrial electrical work, allowing customers to rely on one trusted contractor as their needs change over time.

Residential services include troubleshooting, panel upgrades, whole-home surge protection, lighting installations, EV charger installations, remodel wiring, new construction, and preventative maintenance programs. Commercial services include tenant finishes, service upgrades, lighting retrofits, and ongoing maintenance.

Every service call starts the same way: by listening. “We begin by understanding the issue,” Hemel explains. “Then we do a thorough inspection, explain the cause in plain language, and present clear options.”

Hemel also notes that many homeowners live with warning signs–aging panels, overloaded circuits, flickering lights, or breakers that trip occasionally–without realizing the potential risk. Preventative maintenance and early inspections often catch problems before they become expensive or dangerous.

5. Rooted in Lawrence, Focused on the Future

Hemel Electric’s commitment extends beyond electrical work. The company actively supports local events, youth programs, and community projects, reflecting a belief that local businesses should give back. “Lawrence isn’t just where we work–it’s home,” Hemel says.

The company continues expanding its expertise in EV charger installations, smart home upgrades, energy-efficient lighting, and advanced surge protection. “Our goal is to offer solutions that make homes and businesses safer, more efficient, and ready for the future,” Hemel says.

That mindset–and the company’s consistent focus on customer experience–has earned Hemel Electric strong word-of-mouth referrals. One customer story stands out: A homeowner had dealt with years of breaker trips and unreliable power. Multiple attempts by other electricians failed to identify the problem. Hemel Electric uncovered hidden issues and corrected them, restoring safe, reliable power.

“The customer told us it was the first time in years they felt confident and safe in their own home,” Hemel recalls. “That kind of feedback means everything to us.”