Rating: 5

September 16, 2011

In responce to cwoo7i11 by Harris Auto. There 2007 Pontiac Torrent came to our shop with the ABS brake control Moduel applying brakes so hard that all the brakes were smoking when they drove it to our shop. This damaged the brake pads and over heated the rotors. May I say also that this repair was paid for by there Warranty Company, and the warranty company set the authorized price that was dealer list price on the part and Mitchel flat rate manuel for the labor. The other thing that I may say the ABS brake control moduel was special order from the dealer and we were at there mercy waiting for the parts, (it did take longer than the dealer told us it would take). This customer chose not to have any repairs done that they had to pay for out of there own pocket. They picked the car up and were told that other repairs were needed and the insurance company would not pay for the other repairs because it was not in there contract. Note: This car needed the other brake repairs that were not done, we recommended that they tow the car to there other licenced repair shop.