twieb
Reviews
Rating: 1
twieb Basil Leaf Cafe
Went there for the first time the other night based off these reviews and from what friends told me, I got the Chefs Special, breadsticks and calamari. The calamari was about like eating old fast food french fries, the Chefs Special was like progresso soup and the breadsticks were soggy and terrible. I wiped down my own table and threw away over 75% of my food then went home and made a sandwich. I even got some alfredo sauce hoping to drown out the taste of the breadsticks but the sauce was terrible too so i just left hungry.
walterbradley replies...
Hi, I am the owner of The Basil Leaf and am sorry to hear you had a sub-par experience at our establishment. We try to please everyone to the best of our abilities but it seems we have let you down on your visit and we do apologize, if I may inquire as to the date and time you were in the establishment I would be happy to look into whom was there and who made your food and get to the bottom of what may have happened to ensure a better experience should you decide to try us again at anytime. My email is waltman22@gmail.com and I would be happy to discuss your experience further should you so desire..Again we apologize and hope you try us again sometime.Thank you for your comment and calling this to my attention and we will do our best to improve each day..Also our New Menu comes out next week for spring and summer please stop in and give it a try, if I am not there to cook your food first hand and give you a better meal tell my staff to call me and I will come in and make it personally..thanks
Sincerely Brad Walters..'Chef Walt"