The baristas are always so friendly and know my drink and my name. They are quite thoughtful when it comes to customer service. Even under new ownership, it's the same Z's I love. When I want to go in a group I like this location best as it is so much bigger than the tiny downtown store (tiny in size not in excellence). I'm usually able to get a table and play some card games with my friends or just talk. The drive thru service is fantastic here. Whether I am in a hurry to KC or just need to swing through they never let me down. Fast and friendly!!!! I will continue dipping by both stores for sure !!!!!