The people in this salon are exceptionally nice! Had amazing customer service the first time I went and got my nails done! They are very relaxed, neat, and pay attention to detail. They make sure you are very relaxed! The only thing that killed it for me in this salon was if you make an appointment, don't expect to be seen at that time. Made an appt for 5:30pm for a manni/peddi and wasn't put in the Pedicure tub until 7:00pm and sat in the tub for another 30 min before walking out. Loved their product and the first experience but have to say that killed it for me.