Several Christmas' ago, I went to Hurst Fine Diamonds in Lawrence looking for a gift for my mom. They suggested a Pandora bracelet and charms. I took their advice, and my mom loved the gift. Since then, I've been going back every Christmas to buy charms that she can add to her bracelet. When I found out Hurst was having their annual Pandora event I called and told them I couldn't make it because I lived in Kansas City. They told me if I wanted, I could order my charms over the phone and they'd set aside a bracelet for me that I could pick up anytime along with my charms. I really appreciated their willingness to work with me so that I could get a great deal. I always try to support small businesses when I can because of their efforts to make customers feel appreciated. Also, I've referred several of my friends and family to the store. And, they've bought everything from watches to bridal sets, and always been 100% satisfied.