July 14, 2011
My experience with Knology has been disappointing. When Knology brought out Sunflower Broadband, I was excited at the prospect of getting rid of their restrictive bandwidth caps. Instead, Knology has continued to use the existing caps. Not only have they kept these caps, but the data they use on their website to justify these caps (this data can be found at http://kansas.knology.com/bandwidth/) is from April 2007! At the time of writing this review, I pay $46.40 per month for the Silver Broadband plan, which has a bandwidth cap of 50 gigabytes per month. This week I will be switching to AT&T, which while at a slightly slower speed, does offer three times the bandwidth for half of the price.
I understand that Knology is also a cable provider, and so it has a vested interest in keeping its bandwidth caps relatively low so as not to allow many users to access streaming video content (Netflix, Hulu, etc.). This does not mean that consumers should allow the company to gouge them. I for one will be voting with my wallet when deciding what is acceptable from and Internet Service Provider, and I urge anyone reading this review to do the same.