We called for a dishwasher repair and owner came out. Spent 5 minutes telling us that we had rodent damage and needed a new dishwasher due to electrical issues. Charged $80; Then my husband re-glued a detached wire and the machine has worked fine for a year. Felt like a scam. Watch out folks!
I too have used Prices several time. The first time they came out was because my freezer stopped working. He didn't have to do or order anything- he just advised us on the course of action we should take. We were charged the $55 visit/diagnosis fee, which I think is fair, as his time and advice shouldn't be free. I didn't know what the charge would be- I didn't ask- but he told us at that time that if the course of action we were instructed to take did not work, he would come out again (I think the time limit was 90 days- plenty of time to see if the "fix" worked) and there would be no fee on the second visit. I think that an initial fee should be assumed. I have recently had them out again for another appliance, and he has never been anything but professional and helpful. Assuming the second repair remains repaired- and I have confidence that it will, I would not hesitate to have them out again.
Friendly repairman and the work was done quickly, BUT BUT BUT...Price's charges an extra $55 "trip fee"! So if they have to come to your home to repair your appliance, they're going to tack on an automatic extra $55. Given that most of the appliance repairs are on things like refrigerators, dishwashers, washers and dryers, taking the appliance to their shop is hardly an option. I feel pretty ripped off. So they got that extra $55 out of me once...but they won't get it again. Hope it was worth it. They got a one-time customer instead of a repeat customer.
I always call Price's when I need an appliance repair. I estimate I have used them 5+ times over the years for dishwasher and washer/dryer issues. I have found them to be professional, on time and helpful. I would highly recommend them.