Mr Katzer proves that customer service does exist. I called him to replace a broken garage door spring and was able to work me in the next day! He not only replaced the broken spring but replaced both springs as well as upgraded them to larger and better springs. His estimate was right on target and his service was friendly and excellent! I would recommend him for any garage door service!
What a great experience with Mr. Katzer. He showed up, and realized our door needed different springs. Drove across town and got them. Took less than an hour to replace them, and fix other parts of my door. Fixed things that the last guy let break. And replaced the springs with 3x the strength ones. On top of it all, it was HALF of the other bid I got.
Check him out. What a great job!!!
Recommend this guy in a heartbeat. Called on a Saturday around 10...door was fixed by mid afternoon, even though he was already on another install. Then, he only charged me a service call. Customer service is not dead. But he may have a corner on it in the garage door business.
This guy is great. He installed most of the doors for the newer parts of town so he knows his stuff. High quality parts, extremely friendly and abiding, good pricing. He replaced my old 18k torsion springs with 40k for the same price! Works on weekends too.