I will never go back!
I've had one cut that I loved, one cut that I hated, and this time I didn't even get a cut!
The stylist was 35 minutes behind and took a smoke break. I finally left because I was pressed for time and there was no way that there was enough time to get my hair done. The customer service was poor. The two times I have gotten my hair cut there the stylist reeked of cigarettes, which was disgusting. Now I'm in the market for a clean-smelling stylist who can keep appointments and has good customer service.
I decided to try out this salon based on their Lawrence GiveBack status. I went and despite the stylist being a little late, I was impressed. Everyone loved the cut and color. It was a little more than I was used to paying, but the GiveBack aspect made it worth it.