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Bed Mart
jteasley Bed Mart
Shopped Nebraska Furniture Mart, Mattress Firm, and Bed Mart for a new mattress set. Bed Mart was best, hands down! They had the best sales person, the best selection of sets on their showroom floor to try out, and the best deal! Excellent free delivery and set-up, and free haul-away service was included! Also, they made a very fair adjustment after the sale for a different foundation for the mattress purchased. They rate five stars plus with me!
okbyme Bed Mart
How much better would your life be if you woke up well rested every morning?
I had what I thought was a reasonable mattress for the last ten years. I thought I slept fine. On a whim one day, I went into Bed Mart and starting looking around, laying down on the mattresses. After asking me a few questions about how I sleep and what kind of mattress I had, Kathy helped me by pointing out a few models I might like to try. Wow! The first one felt good. The second one felt better and the third was the right one!
Even so, I'm a little frugal, so I checked around at the other places in town to see if I could do better. Nope.
On sale, in stock, free delivery, hauled away my old mattress and springs and extremely helpful! Bright and pleasant service and plenty of models to choose from. The fact that they are home owned and have been in Lawrence for years helped make the even decision easier.
Since then, I have bought another mattress & springs for my teenager and will shortly buy another for a son going away to school. They remembered me and thanked me for coming back in. Asked how my specific bed was working out - they even remembered what model I had bought!
When I had some questions about a new bed for my older parents, Kathy was most helpful in letting me know what to shy away from and what would work well for my folks - even hough they live in St Louis and wouldn't be buying th bed from them.
Do yourself a favor and stop in to see Kathy or Gary. You'll sleep better if you do!
elysebarrr Bed Mart
I just purchased 2 twin mattresses for my girls bunk beds today. I immediately felt welcome and comfortable upon entering the store. They helped me find exactly what I needed and I was able to purchase and set up a time for delivery. I've been shopping around and this place by far was the best experience I've had. I will definitely recommend Bed Mart to others. I also always encourage supporting local businesses! Great experience AND wonderful customer service!
timbercreeks Bed Mart
Purchased 2 twin mattresses for my childrens bunk beds. They were delivered the same day and they took the old mattresses with them. Very professional and awesome customer service. The mattresses are great. Will definitely be back!
jd Bed Mart
Bought a bed but it didn't fit the frame so I wanted to take it back and trade up to a larger mattress. They wanted to charge me an $80 restocking fee for a brand new mattress still in the plastic bags. They just lost a customer. Next time I'll go to Discovery Furniture or Nebraska Furniture Mart.
Klucas7468 replies...
This man came in to order a SPECIAL SIZE mattress set. We incouraged him to remeasure before we ordered the set because he could not return it.(Our mattress company makes special sized mattress sets but will not take them back if its the wrong size) He assured us he knew what size he needed so we ordered it for him. We called him when it came in, delivered to him at no charge, next day he called and said it did not fit his frame , wanted to bring it in and bump up to a queen. I told him we couldn't take it back. I offered to sell him a center support at cost to support it, he did that thanked me and left. He then went home and wrote a bad comment about our company. We strive to give the kind of customer service we are proud of. And the continued service we offer the Lawrence customers, we feel is a step above the rest. Thank you, Kathy Lucas
