Far and away the best experience I've ever had buying a car. I doubt I'll ever buy a new car from a manufacturer again, because this place has really figured out how to do it right. If I did want a new car, I'd settle for a slightly used one so I could get it through Auto Exchange.
Very honest cars, a good selection, fair prices, and the whole process was simple and without any of the annoying things that seem to be so common other places. Was given all the details I asked for of the cars I was interested in. They were very up front about how much they had in the cars, where they'd come from and so on. There was nothing that resembled upselling or sales pressure or anything except trying to get us the car we wanted and needed as easily as possible.
I will definitely be going back.
So so impressed, I can't say enough.
It has been years since I have gotten a car at a dealership. I have always hated car salesmen! I finally after 10 years was forced to go to a dealership to get a car. I started at Shawnee MIssion KIA they promised a approval for anyone making over $250 a week. After explaining I only had $500 down they came back with a 2004 chevy colbalt CRAP CAR with a down payment of $5,000. Then told me well its not our fault we cant get you into a car they wanted 50% down payment. Next stop was Academy over the phone they ran my info and told me nothing under $1500 down and then they had no cars under $40k. 3rd Stop was Laird Noller in Topeka They flat out told me we cant do anything under $1500 and offered nothing but high mileage, old cars. Then I called Auto Exchange and spoke with Mike Andrade (Owner) Nothing but good news all around with him. I finally found a car with my lower credit score that was not very old,great price,near perfect condition, and power everything. I can't Begin to thank Mike enough for getting me in a safe,dependable, and wonderful car. Even better than everything I not once felt like I was dealing with a dishonest or sleasy salesman which has always been my dealings in the past. MIke Is WONDERFUL and I will never get a car from any other place!!!!!!
Had went out that way to stop in to Academy Cars (Don't EVER go there by the way) and just happened to stop in at Auto Exchange. We found the perfect car: very clean, perfect condition, and a FANTASTIC price (we actually looked up the KBB price when we got home and realized we paid $4000 under). Mike and Derrin stayed over an hour past their closing time, to make sure we got the best interest rate/deal they could get us. Both gentleman were honest and great to work with. And on top of everything they made sure we had a great warranty and even paid the difference so that we had the best one available! This was by far, the best car buying experience either me and my husband have ever had! Will definitely be back!
Any one looking for a car in needs to check out Auto Exchange and thank me later. This was the best car buying experience I have ever had. They actually asked me what i was looking for and what was important to me. Then they got me a crazy price for my Accord! Mike and Matt you guy are the Awesome!
Both of these negative reviews are very surprising to me, but I guess one of them was from over a year ago. I recently went in and bought my third car from them in the past 4 years and they have always been nothing but a pleasure to work with. Th staff is always nice and respectful, and anytime I've had a question or concern about my car they always respond in a timely manner and do whatever they can to help me out. I have always and will continue to recommend people to buy from them.
Awful place to buy a car. We sunk so much money into a car we purchased from Auto Exchange that I was beginning to think they sold us a lemon. Ironically every time we took the car in for service they found something else that needed to be fixed. And it wasn't small dollar things either. It was almost like a bunch of amateur mechanics in the garage. I couldn't tell enough people about our poor experience with this place......
Before they changed their front desk clerk I really liked this shop, however now they do a really poor job. It takes forever, even when you make an appointment. I was lied to about the qualifications of the mechanic that would be working on my car and they even left a piece off of my car. I was completely dissatisfied and will never be using this shop again. If I could have given it zero stars I would have...