The one bedroom apartments are spacious and the complex is very quiet. Two significant positive attributes. I moved in Sept.2015. I was told prior to move in that everything was set, no problem. I arrive on the day as planned with moving truck and was told by the girl in the office the apartment was not ready and it would be a few days. Unacceptable. After insisting..I was given the key. The key did not open the apartment. Shortly resolved. I was given the key to my mail box and storage unit. Neither key worked and was later resolved. There was a water stain on the ceiling of my bathroom which I reported. Maintenance advised to keep an eye on it and if it came back to report. It came back, as well as a steady stream of water whenever the tenant above me showered. Multiple requests to repair the leak, the holes in my ceiling, calling the corporate office, talking to a regional manager and then a VP of Marketing and 10 months later it appears to have been fixed. But wait, into month 11 the ceiling is staining in several new areas, is wet and spongy to the touch in a couple of others.
The 'fix' held for a month, long enough for water to build up in the ceiling again and here we go again. I have reported the issue again and do not expect it to be fixed. , and you know what, I don't care. I'm not going to waste my time and energy on it again. Don't walk away from Aberdeen...run away fast and don't look back. You really DO deserve better and CAN do better. Based on my personal experience...they really just don't care. They never truly apologized until I took it to the next level, never offered any type of comp for my trouble, never offered to relocate me. Nothing. Guess I'm just another brick in the wall.
Where do I start? This place is one-of-a-kind. I have lived in 4 apartments two in overland park, one in Topeka, and then Aberdeen. I am currently living at Aberdeen and unfortunately I signed another lease. I am stuck here until July. This place is disgusting. They thought by painting, having cook outs, and a garage sale that would make people want to live here. I would rather live in the worse part of Topeka than here. It is dirty, infested with spiders, outdated, and the staff is very incompetent. No one picks up their dog crap and NO one leashed their dogs. Instead of moving into a apartment complex you are moving into a dog park. The walls are very thin so you are able to hear people yelling and stereos blaring.
The staff is all college kids so they don’t seem to know anything. I have called a couple of times about different issues and they had to put me on hold to look it up! I even called to talk to a manager once and they asked me to leave a message. Never heard back. The maintenance crew does not inform you if they enter your apartment. If you want to live in a white trash complex then come on over. Aberdeen is the place for you!
Been living here 2 years; as far as the apartment itself I like it. Decent sized was in good condition when we moved in, though we did have to clean some gum out of the carpet ourselves. It is way different then show unit - there are NOT ceiling fans in every room like advertised; it has a full solid wall between kitchen and living room, unlike the half wall shown; the "free tanning, gym, and pool" are across town in another complex and have inconvenient hours and staff can't even give you good directions. Moved into this apartment from out of town, took me first year to even find the other complex with gym, then was disappointed to only see about 2 machines and hours like 9-6 or something that is not convenient for anyone with a job. Unfortunately ever encounter we have had with Office Staff has been horrible; Lease runs out at end of June, then will begin calling you about twice a week in October trying to get you to sign a new lease - they will offer all sorts of promotions for signing a lease, but when you finally go in to do it they say oh sorry that is for new move ins only. They threaten that if you don't renew lease by March they can't guarantee you will stay in the same unit. They told me I could not put my bicycle out by the parking lot chained to the railings as it is unsightly and might attract thieves, but people have lawn ornaments, clotheslines, dog poop and everything else everywhere! We set coolers out on our deck in preparation of a weekend trip one evening, by the next day we had a note on door that it needed to be stored out of sight within 24 hours or they would "store it for us"; again other patios have clotheslines, pet cages, millions of kids toys, etc and we get nailed for 2 coolers! I got to the office at 4:55 to pick up a package UPS had left, girl was locking door (they close at 5), I hollered told her I just needed package it would only take 2 minutes, she informed me she had management permission to lock up 10 minutes early if no one was in there so she was leaving, proceeded to lock door in front of me and walk out. They do not give good notice they will be entering apartment; I will be in and out of my apartment multiple times after 5pm in evenings, then next morning when I go to leave for work at 6am will find note they will be in apartment that day and I need to lock my pets up - has made me late for work multiple times! We have pictures and notes of condition of apartment when we moved in, so I hope we have chance to get deposit back when we move out, but I don't have my hopes high based on other experiences.
DO NOT EVEN CONSIDER ABERDEEN AND AVOID HEADACHES.
I would never recommend this place to anyone who likes to live decently!
They say you receive a fully clean apartment, but don't be fooled. I was given a dirty unit with the excuse that was the only available and I needed a place right away. However, I was lucky compared to the unit my neighbor moved into.
The office staff DO NOT have much idea of how to run things an apartment complex, and don't expect to talk to the manager directly, since he is too chicken to face tenants. Since they mainly work with college students, they have kids dealing with them. They are unreliable, rude, slow and lie to your face.
When moving out Don't expect to receive your deposit but a big bill with no "valid proof of anything" they are charging you for.
Walls are so thin you hear EVERYTHING. Oh, if you don't like seeing dog poop everywhere, go somewhere else. They do not clean the premises nor do they ask the tenants to clean after their pets. This was a constant fight with them.
Don't get fooled by the model unit that they will show you... DO NOT LIVE HERE! Lawrence has many apartment complexes which are far better.