Rating: 5

admehdik Oread

Adrineh Mehdikhani- Nick and Monte Asisian We stayed at The Oread on March 29th of 2014, we celebrated my husband's , my son's and my birthday. This was a very generous gift (the hotel stay, dinner and valet parking) from The Oread general manager, Nancy Longhurst after a misunderstanding of a previous restaurant reservation by one of her employees. She goes above and beyond for excellent customer service. Nancy, The general manager, Michael Norwood, manager of Five21 restaurant, Todd Schneekloth , the executive Chef, John the waiter at that night made our stay an unforgettable weekend. They truly made our stay very exceptional. They all went the extra miles to make our weekend one of the best weekends we had. All their effort, excellent customer service and their visit to our table were greatly appreciated. All of them made an special effort to make our stay extra special by the lovely and pleasant environment, unbelievable private condo, mouth watering and delicious food, excellent customer service. We do not go to the restaurants often, since I cook from scratch every day, however, all my family including my self would not mind making a trip there on regular basis. This was true excellent customer service. We will definitely return and stay with them and I will recommend this to the other reviewers. Thank you again and again.

Aparna Kumar replies...

Dear Adrineh,
Thank you for celebrating your husband's, son's, and your birthday with us at The Oread! We are honored to have helped made your weekend special. We truly appreciate your kind words and look forward to seeing you back at The Oread soon.

Best,
Aparna Kumar
Marketing Manager

Rating: 1

Enoughsaid Oread

Last year my nephew got married at The Oread. Against my better judgment, my wife wanted to book a room for the night, two adults/two children. Since it was a KU football weekend we were charged an absorbent fee for a Friday night stay. Also they raised the already absorbent fee to park in their underground garage, stating its a KU football weekend. The KU game was on a Saturday evening but they charged the extra parking fee on a Friday night.

When we went to register, we were told they were out of rooms for two beds, so we were charged extra to bring in a portable bed. The wedding at The Oread was nice and I'm sure The Oread made a killing off of the wedding and providing the meal which I was told was $100 a plate. While talking to one of the young waitress I was alarmed to hear that staff was not allowed to park in the underground parking garage. Anyone who has ever visited KU or The Oread, knows there is no close parking to the hotel. That sucks making a 19 year old female walk several blocks to her vehicle at night.

The next morning we decided to have breakfast at The Oread before we checked out. The prices seemed to be reasonable but the food was brought out cold and the orders got mixed up. While checking out, I learned the Oread has a special taxing district of 1%. I learned that the special 1% goes directly to The Oread as a special tax for building the Oread, pure profit.

I work out with a fitness group that meets several times a week at the KU campus. Last summer The Oread invited the fitness group to their balcony over looking the KU campus and city after our 6:00 pm work-out. We were told there would be Horderves. Went we got there they had staff waiting to take your order but no free horderves. The cheapest item on the menu was a cup of beer for about $4.00. Way to go Oread, tick off a bunch of local Lawrence people. Everyone soon realized all the Oread was trying to do was pick up some business on a slow Tuesday evening.

I plan to stay at The Oread sometime down the road but it will be in the off season when they charge $99 dollars a night for a room and not the gouge rate.

Rating: 4

Alice Brewer Oread