Very nice people. Efficient, great customer service, accommodating, you can drop off or they will pick up and deliver for free. In our experience the clothes have been brought back the same day they picked them up. The clothes have been very clean, neatly folded or hung on wire hangers but you can send yours with them. This couple has been willing to go the extra mile for us. They also have an African market in their store. Lots of interesting foods and clothing that the owners are willing to explain uses for, origins etc. Give this local business a try.