My family of 5 had reservations for the 2011 Thanksgiving Buffet. Took over 15 minutes to be seated as table was not ready. Quite surprised to see plenty of available tables when finally seated. All hot food was COLD and salads were WARM. Told waitress and she asked me if I wanted the manager told. Of course, I said yes. No one returned to the buffet line after the first time. The lack of temperature to the food made us wonder if it would have passed health inspections. The buffet was extremely disappointing for the price! When the check arrived I asked if my concerns had been shared with the manager. I was told they were and then asked if I would like to see if the bill could be adjusted. The manager did not charge us for the drinks! Thank you Five 21 for such a disappointing $114 Thanksgiving meal. Obviously, we will not return.