February 18, 2012
Worst experience of my life. I have never been treated so poorly, I would NEVER recommend this company to anyone. The move was nothing but stressful, beyond slow, and completely inefficient. They expected that I pay the worker full pay even though it was his first day on the job and he had no clue what he was doing, not to mention he ended up using my bathroom half the time since he got sick. Then the company claimed I didn't have compassion for their employee when clearly they expect their employees to work when they are sick, therefore showing their complete lack of compassion. When I move again this summer, I will not even think about calling them for an estimate. THIS WAS THE WORST MOVE- DO NOT USE THIS COMPANY! I have a lot of respect for those in the customer service field and this company was nothing but rude, condescending, and inefficient. It's been months since my move, and I am still very angered by the situation. Towards the end of the move, we actually had our friends come help them because they were so inefficient. Again, DO NOT USE THIS COMPANY unless you want a really stressful, long, and slow move.