K.S.R. Roofing 785-749-4391
Visit website Lawrence, KS 66046 Open 24 hours.
Reviews
sense_of_the_common K.S.R. Roofing
KSR roofing did a great job on our roof last month! The bid was very competitive and they were able to schedule the work quickly and were done in two days. The crew was polite, efficient and tidy. They took care not to mess up any of our landscaping or planting beds and they kept the jobsite very clean. Mike himself came back to install the solar fan vents that I wanted. Overall our experience was great and pleasant! Would highly recommend!
dtomatoe K.S.R. Roofing
I have had a very mixed experience with KSR and cannot recommend them. They put on a roof but left parts of the gutter guard off. The roof leaked multiple times. After repeated calls I had another roofer look at it. The photos clearly show parts were not put on with the new roof. I called the owner and have the photos still. Never agreed to take any responsiblity for the missing parts of the roof. Of course I had to have the ceiling fixed as well. Now a home inspector has indicated that the shingle company specification calls for roof vents. When the new roof was put on and bid for that was never recommended. Again a call to the company and again a statement of no responsibility. Small claims court it is with the photos and documentation. How sad to see this type of service.
Jeff Cuttell replies...
Just informing readers that this business is under new ownership as of 2013. He bought the business from the retiring former owner.
emclain K.S.R. Roofing
I would not recommend KSR Roofing.
They replaced the roof on my home in August 2010 and in the past 5 months we have had to have them out to replace fallen shingles and examine leaks four separate times. Attempting to contact them to evaluate and fix the problems is a headache as they have not returned phone calls or responded to our numerous requests for service.
I have never been more frustrated in dealing with a local business. The workmanship is poor and the customer service is even worse.
emclain replies...
After reading my review, the KSR owner called and asked me to clarify KSR's response to the problems that we've had with our roof. The first two incidents (falling shingles and unsealed nails) occurred prior to our ownership of the home and were resolved by the previous homeowner and KSR. The third incident (falling shingles) occurred in October 2010. After 7 unreturned phone calls, my husband visited the business to speak to the KSR owner in person. Our issue was then inspected and repaired. The fourth incident (leak) occurred in January 2011. After 4 unreturned phone calls I was able to contact the company and the roof was inspected and sealed.
KSR has issued an apology for their slow response and assures me that we will not have these same issues in the future.
Jeff Cuttell replies...
Just informing readers that this business is under new ownership as of 2013. He bought the business from the retiring former owner.
norman41 K.S.R. Roofing
KSR Roofing has replaced three roofs for my family. Our experience was excellent. I am an insurance agent and have referred KSR to my clients with confidence. I highly recommend KSR Roofing for all your roofing needs, whether it be repair or replacing a roof.
asabe K.S.R. Roofing
KSR Roofing exhibits phenomenal customer service to all of its clients. Customer satisfaction has always been and still is their motto. KSR signs all over town speaks to its success of being the #1 most recommended roofing company in town. Mike believes in giving back to the community in which he lives in. He supported Douglas County Senior Services at their annual fundraiser and stepped up to the plate when Leadership Lawrence Development Committee were in need of material sponsors. I have used KSR roofing and recommend it to all my friends, family, co-workers and clientele; simply because they do what they say they are going to do and that equals CUSTOMER SATISFACTION. Thank you KSR for a job well done!
Marty Henderson K.S.R. Roofing
KSR Roofing has always taken care of my roofing needs... it is no accident that you see their signs in yards all over town. When my clients ask me to recommend a roofing company they implicitly trust me... they just call who I recommend and tell them to handle it. I know KSR will do the job right.
















