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Impossible to get work done with service that is slow, if it is even up.
simpleton, I am currently a Call Center Supervisor at Knology here in Lawrence, Kansas. I am very sorry to hear of your issues with your Knology internet. If you are willing, I would love to speak to you in regards to the issues you have had. To keep your personal information protected you may email me at Talktous@Knology.com. .
Hi Knology_CCOC. Lawrence Marketplace did not email me to let me know there was a reply waiting. Thanks for your interest in helping. We have a new modem, but the speed still drops drastically at odd times. Sometimes dropping many packets. So, I would imagine it wasn't (entirely) the older modem. Next time I'm in the office and it happens, I'll call again. Thanks.
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