Rating: 2

SDC Five 21 Restaurant at The Oread

Our group of 8 had a reservation and were seated very quickly. Our server was great at first, then seemed to be more and more distracted and short as our visit went on. I believe he was working the bar and was getting busy there. One order was wrong, but he never checked in to see how our food was after it was delivered by a food runner. Also, our 'freshly baked' desserts were anything but. Not a completely disappointing meal, but for the price we won't be going back.

Lisa Krings replies...

Dear SDC,

We are very sorry for you experience at Five 21. Customer service is a value of ours, and we hold meetings with our servers to make sure every guest gets the best service. Since your visit we have added new dishes to our menu, and hope to see you back.

Marketing Manager