Ladybug2
Reviews
Ladybug2 Famous Dave's Bar-B-Que
Just a warning!! Do not pay for your meal using a credit or debit card at Famous Daves. My co-worker went there with her family Friday night and their tab came to close to $100 which she paid for using a debit card. Not only did Famous Daves take the $100 out of her account but they took it out SIX times over a matter of three days. She has been on the phone all day trying to get this huge mess straightened out. The Lawrence manager, Hazim (sp?), was extremely rude to her and hung up on her. I heard their conversation and can't believe he's a manager. She then called the corporate offices and was told it had been a computer glitch and that they had done that to 1,000 people. She was told it would take 48 hours to fix!!! So, if you went to Famous Daves last Friday and paid with a debit or credit card you should check your account.
amalozo replies...
This happened to my husband and I on Sunday. Had I not got online to check my bank account, I would never have noticed. They tell you there is nothing they can do but wait it out until the accountant has it straightened out. It's completely ridiculous!! We will NEVER go back.
Adrian Jacobs replies...
This comment was removed by the site staff for violation of the usage agreement.
Famousdavesgm replies...
We’re sorry for any inconvenience the credit processing error may have caused our guests. We’ve identified the problem, worked quickly to resolve it and fully expect all guests to be reimbursed in the next few days. Any additional fees that guests incur from this issue, will be reimbursed from the Famous Dave’s location. If guests have questions concerning their transactions, they are welcome to reach a member of our management team for assistance at (785) 830-8409.
We value our Famous Dave’s guests in Lawrence and the surrounding communities, and will move forward quickly in rectifying this situation.