I love this dentist office, it is very clean and the employees as well as the dentist's themselves are very helpful and courteous. They know who you are after one visit. I use to hate to go to the dentist and now I am not worried about it at all. I had a root canal done a few weeks ago and went back for a cleaning today. The Dentist's are the best in Lawrence and I have been around. The office staff explains all my costs before we even start any work. I appreciate that. ALI tries very hard to tell you what your insurance may pay and helps you to maximize your benefits. I love that because most dental insurance have an out of pocket maximum and I want to know where I stand and how much I have left to use. Great job guys I am so lucky to have found you. Thanks again

What a great family dental office!!! I moved to this office a few months ago and very glad that I did. The entire staff is welcoming and kind. When I arrive for my appointments the staff welcomes me and even knows my name!!!! Talk about customer service!!! Both Dr. Valbuena and Dr. Joice are exceptional at what they do and make sure to explain and answer any questions that I may have. I would highly recommend!!!

We appologize for the inconvenience. When we present a treatment plan to a patient it is explained that your costs are estimated based on your insurance coverage. Included in our new patient forms is a financial agreement stating that we estimate all charges to the best of our ability, which all patients are asked to sign. There are so many types of policies, with various clauses involved it is next to impossible to know exactly how any insurance company will pay on a claim. We take pride in keeping our patients informed of all aspects of their treatment.

Everyone at their office was friendly and my dental work went well. However they were not upfront about costs that they should have known about (costs associated with Delta Dental one of the largest insurance providers available) and after already paying a hefty fee out of pocket I was sent another bill for even more. I will not be returning.