Jack Ellena Honda
Never buy from this dealer. Purchased a "certified pre-owned" Odyssey from this dealer, expecting a safe vehicle that had been thoroughly inspected. Instead, 5 months later, we were in an accident with one of our children secured in a car seat in the driver's side second row captain's seat. Upon impact with the other vehicle, both captain's seats came completely detached from the floor of the vehicle. Our 3-year old's face slammed into the driver's seat and he had lacerations on his face and bruising on his body. We had never taken the seats out before - ever. The body shop said the seats appeared to have never been installed correctly.
Attempts to resolve with the dealer have not even been taken seriously. We are lucky our son wasn't seriously injured or killed. Buy from a dealer that cares about more than just collecting your money. And be vary wary of Honda's certification process. Apparently dealer's inspections are far from complete.
Monty and Coop at Jack Ellena Honda moved mountains for me in order to get me into a new car. I did not feel like I needed to take a shower after leaving there like I have in the past when buying cars. I was sent to Jack Ellena Honda, and Coop in particular, by a family friend and they did not disappoint. I never dreamed I could get into a brand new Honda on my budget. They took very good care of me and I did not feel rushed or overly pressured. Thank you, Jack Ellena Honda!