We moved to Lawrence about a year ago. Someone had recommended that we use Westside Auto as our mechanic in town. The first time we took one of the cars in, they "fixed" the clutch. One of the mechanics said they "rigged" the clutch so it was tight. Unfortunately, they charged us for a new clutch even though they rigged the clutch.
We took the same car back to replace the alternator a couple months later. They replaced the alternator with a faulty one which ended up frying two car batteries. Although they replaced the alternator for free, they said they couldn't replace the battery because we didn't get it from them (even though it was their faulty alternator that fried the batteries).
Not impressed Westside! Really frustrated that you aren't more honest with your services and stand by your word. We won't be using you guys anymore.