January 26, 2014
PREDATORY BUSINESS PRACTICES - I called to have this company meet my son to create a new ignition key. The tech created a key for the door (we did not need this) and said he could not create one for the ignition. My son was charged $130.00+ for a key he did not need. I called the tech and he chose to cast the blame on a 'kid' instead of taking any personal responsibility. The tech did not take the time to assess the situation yet insisted on payment for creating the wrong key.
I own a small business. We would not thrive as we do if we treated our customers like we were treated by this company.
Sunday January 26th, 2014.