I just can't believe all of these bad reviews, I have never had a bad experience going there and found the employees to be very considerate and helpful. One time I thought I lost my glasses there and the guy working there went out of his way to check the office to see if someone had turned them in. Also there are signs telling you to put your car in neutral as well as signs telling you not to put your foot on the brake and to also do other things depending on what kind of vehicle your have. The employees are yelling at you because from where they are standing it is very noisy and they want you to be able to hear them, use some common sense people!
I think this is one of the best Mexican restaurants in Lawrence. Their food is very good, the price is very reasonable and they have a lunch specials during the week. They also have various drink specials during the week.
This used to be a great place to go, but over the past few months they have gone downhill. The beverage machine has been broken for probably at least a month or so. The girl behind the counter said it would probably never be fixed. Because of this my partner has walked out several times.
For me I consistently ask for a shot of coffee in a glass cup and they always bring it to me in a paper cup, and then I have to ask again for a glass cup. (they also don't seem to know the difference between a glass cup and mug, because they always hand me a mug).
The latest goof up is, they have no jelly at there condiment counter. When I asked for jelly, they gave me about ten times more than I need from a jar behind the counter, when I asked the girl why they didn't have jelly available she said she didn't know.
The only thing I can figure out in what they are doing is, maybe they have to many customers and they are trying to discourage people form coming back. It worked for me!