Rating: 1

divya1204 River Rock Family Dental

Had a tooth ache and went in.The dental assistant looked at my tooth & said I had really bad cavity & they wld extract my tooth & put in some titanium rod kinda stuff.she then cleaned my teeth.Dr. Valbuena came in,didn't even bother saying a polite hello,asked me to open my mouth,looked at all the pictures & Xrays & told that I would have to get root canal done & that I had several really bad cavities.Then he said his assistant wld help set up an appointment for my root canal & then he left.I didn't not even get a chance to ask what other possible alternatives were & all this while he had a mask on,I didn't even see his face.I thought he was really rude.I am new to Lawrence and I had gone in only after reading all the Google reviews.I am no longer sure if all the reviews other than mine are even genuine or just some fake ones written by Dr. Valbuena's staff assistants. I was quite unsure about the root canal but I was in so much pain that I couldn't bear it & went in for the root canal. They gave me an estimate cost for the entire procedure,the total was around $2000, out of which I would have to pay $587 and remaining would be covered by insurance. Yet I got a $129 bill from River Rock 3 weeks after my visit.Dr. Valbuena had said that the tooth that had the crown would feel like any other tooth in my mouth & i should use that tooth normally while eating. It never felt normal though. 2 days after the procedure I was still feeling uncomfortable in that tooth-it felt lose and wiggly wobbly,it was also hurting just a little bit. So i went in again. The assistant examined my tooth & told that it was just a tad lose but it was fixable & then she called in Dr. Valbuena to take a look at it. He came in after 5 mins,examined my tooth(basically just poked at it with some sharp instrument) & said it was all good & the nerves are lose and it will become normal in a few days.That was it and he left,didnt even give me a chance to say anything.Again he had his mask on,so even after 2 visits I have no idea what the doc looks like. I was really pissed and left the clinic. Its been 1 whole month since my root canal procedure & my tooth(one which had the root canal) and the one right beside it still feel kinda wobbly when I chew with those 2 teeth. I do not have any intentions of going back to Dr. Valbuena,I do not trust him at all & fear that he might ruin my teeth even more if I go in again. I was duped into going to River Rock dental after reading Google reviews, which are mostly fake - I am sure. A couple of days ago I was talking to one of my coworkers and I mentioned River Rock Dental & my bad experience & shockingly he had had a similarly bad experience too. He had gone for a tooth extraction & the procedure went horribly and 2 years hence, he still doesn't use the right side of his mouth to eat. I dont usually go around writing reviews, but I hope noone else ends up ruining their teeth after spending 100s of dollars