Our dog has been going to HSH twice a week for over 5 years. We recently boarded him there for a week - and he came back with coccidia. We had heard rumors that things had gone down hill at HSH - not being properly cleaned. I'd say a case of coccidia confirms those rumors. I'm very disappointed because our dog loves to go there - but I'm going to have very strong reservations about taking him there again, until things improve. Also, I'm one who is frequently asked by others for doggie day care & boarding suggestions. It's gonna be tough to recommend HSH now.