Recent reviews

Rating: 5

Dave Greenbaum Jeff's Audio Video LLC

We’ve been a long time fan of Jeff’s Audio Video. In my line of work at computer repair, I often get asked about all things audio and video since people figure if you know one tech thing you know them all. Alas I only wish.

Jeff Huffman is a master of his craft. He understands the ins and outs of any TV, stereo and all the stuff that connects to it : speakers, DVD, players, streaming boxes, you name it). Not only does he set it up for you, but he'll consult and buy the items for you. That's really the best of both worlds. Instead of dealing with pushy salespeople who only have quotas in mind, Jeff will pick out the ideal system for you and your needs. Overall I've found you save money using Jeff because you get the right stuff the first time, not forced to buy what's in stock in the big box. You buy an AV system to enjoy it, and if you aren't enjoying it to the fullest, you've overpaid.

Rating: 5

Dave Greenbaum Clinton Parkway Animal Hospital

Cesar Milan may be the “dog whisper” but Tom Liebel doesn’t even move his lips and dogs understand him. He’s a unique individual who serves both the patient and the animal owner. He understand these are companion animals and a key part of people’s lives. When a pet and it’s owner come into his office, he realizes the dynamics and treats them with respect and amazing compassion. He doesn’t talk down to the owner nor use jargon those in the medical profession wouldn’t understand. I completely understand when he explains health issues with our dog Tova and when I ask questions, he answers them without talking down to me.

Tom always returns phone calls and is absolutely committed to the health of the animals he’s entrusted with. Clinton Parkway Animal Hospital is more expensive than most place in town, but my dog is absolutely priceless and I can’t imagine using anyone else.

Rating: 5

Dave Greenbaum Danielsan Electric

Dan Huston and his associates do an extremely good job and Dan is particularly adept with older homes. Responsive, professional and genuine are three words that always come to mind. More than once he’s found workarounds to expensive repairs saving us time and money. Considering how important electricity is to the average person, there are very few I’d trust with the safety of my family and we trust Danielson.

Rating: 1

psofga Starving Artists Moving

(Part 1 of 2) This was one of the worst move experiences in my life. I arranged for the movers to come after I deployed to Iraq. My wife stayed to supervise the movement of our household goods from our apartment to a storage unit. The movers showed up at first without boxes, even though they were supposed to pack a large majority of the apartment. Then they scrambled to acquire boxes from a local uhaul store. They packed most of the apartment and part of the garage and made the first trip to the storage unit. My wife escorted them into the storage properties and opened our unit for them. She sat in the car with our 4 month old baby for a few minutes and watched them roughly handle the boxes that they had packed. They were sliding them down the truck ramp, stacked 2 or 3 high and heaving them up high in the storage unit. She was slightly concerned, but this is her first move and she figured that they knew what they were doing. The movers told her that she could go ahead and go back to the apartment and meet them there once they finished unloading the truck. She drove back to our apartment and waited. After a while the movers knocked on the door to get the rest of the things from the apartment and garage. She had to turn the rental car in by the time they finished, so she gave them the spare key to the storage and they told her that they would unload the truck and place the spare key in our file in Lawrence. She had friends pick her up from the car rental place and drive her to the airport. She did not have time to inspect the storage unit prior to flying from KS to GA, where she moved during my deployment. When I came home during R&R we decided to move her back to KS. The company accomodated us by leaving the spare key for us outside their office in Lawrence so we could pick it up after business hours as we were driving through. We were planning to stop by the storage unit early the next morning, prior to moving into the apartment. My wife then told me she was worried about our stuff because of the way the movers had been handling the boxes when she was watching part of the first truck being unloaded. I assured her that they were professionals and that we paid a lot of money for them to be careful with our stuff, so I was sure that everything would be fine. I had approximately 36 hours to move her back into our apartment before I had to return from R&R. Once we arrived at the storage unit that Starving Artists packed, the real nightmare began.

Rating: 1

mrq02 Midwest Property Management

If I could give them negative stars, I would. I had nothing but problems with them from start to finish. They refused to clear the snow from my driveway until I pointed out that it was in my contract and threatened to take them to court. The apartment was trashed; needed painting and cleaned, both of which they told me they would do before I moved in, though they didn't and I ended up having to do it and pay for it myself. And then to top it all off, of my $515 security deposit, I received exactly $70 back, though I had repaired holes in the wall, painted, and cleaned the entire place.

Rating: 5

Alice Brewer Images Salon & Day Spa

think of it like this, do you really want to go to a restaurant on a Friday night where there is not a wait (no one else is eating there, should you?) Great service/product is always worth the wait.

Rating: 3

Enoughsaid Academy Cars

Everytime I hear one of his crazy commericials, I want to scream. He says he is a dealer for the people. This is a used car dealer and I believe his specialty is getting everyone fiancied. What bothers me is that he can get you fiancied and then charge you a hefty documentation (paperwork fee) which is $300. This price is on top of the selling price for the vehicle.

Most dealers in Lawrence charge from 0-to around $200. Some dealers that charge from $100 to $200 are dealers that are full service and sell new cars. These dealers also have a very large overhead and numerous employees.

Vanessa Royer Warren replies...

We charge what the lenders charge us. We are not a franchise dealership, we are a family owned independent dealership. We do have a large overhead, but only a hand full of employees. We do have cash cars if you do not want to finance. The fees are incorporated in the loan. I know we all hate fees, but everything is negotiable before signing.

Academy Cars replies...

I would have to agree with Vanessa. If you would ever want to give us another go we can try and negotiate more to your likeliness. We want you to love your car and the terms. We know if you don't love your car or like your terms you won't want to pay your car payments nor will you want to come back. We want your business for life. It benefits both of us if you (our customers) are happy.

Rating: 3

Enoughsaid McLaughlin Roofing

Around May of this year I hired McLaughlin to replace my roof that had hail damage. I felt his price was fair and they were prompt to start the job and finished in one day. I do feel he sub-contract the work to a group of hispanics from Topeka who are very hard working, honest and polite. The new roof they put on looked top notch and they spent a good amount of time making sure they picked up every nail and pieces of debri from the old roof.

With that being said I recommended McLaughlin Roofing to my brother-in-law around July. McLaughlin Roofing returned my brother-in-law phone call but never showed up the following week like he had said he would. My brother-in-law hired a different roofing company.

Around August I again recommended McLaughlin Roofing to a friend who lived out in the country. He needed a new roof on his house and barn. He hired McLaughlin Roofing and to my knowledge was pleased with their work. Around September I again recommended McLaughlin Roofing to a friend of my wifes. Last word I had was that she was still waiting for McLaughlin roofing to return her phone call she had left with their company.

After hearing that McLaughlin Roofing had failed to return her phone call, I decided to get involved and inquire why they have had such a difficulty in returning her phone call. Well it has been almost three weeks and I've called their anwering service twice and McLaughlin Roofing has yet to return my phone call. What concerns me now is that my new McLaughlin Roof on my house has a five year warranty with their company. What good is the warranty if the company won't return your phone call.

I've contacted one of their roofing suppliers to see if they have gone out of business. I was told they were still in business.

To hire this company would be a coin toss because they forgot about Customer Service.

davemclaughlin replies...

I am glad your roofing project went well enough that you felt confident in my company to refer me several times, this is what we strive for in our roofing service. This has been an un-ordinary year with hail hitting several cities that we do work in, call volume has increased more than 400% and we have had difficulties in returning all calls. I apologize for the lack of response to your calls. We do prioritize calls and I can assure you that warranty problems will be addressed promptly. Referals are crucial to the success of any company, we will continue to work to return all calls. If you or anyone else would like to visit with me directly I can be reached at 785)764-5085 Dave McLaughlin

Rating: 4

CHKNLTL Kennedy Glass, Inc.

It took awhile to get my door, but it's good as new now. Thanks, guys!

Rating: 5

Tileman River Rock Family Dental

What a great family dental office!!! I moved to this office a few months ago and very glad that I did. The entire staff is welcoming and kind. When I arrive for my appointments the staff welcomes me and even knows my name!!!! Talk about customer service!!! Both Dr. Valbuena and Dr. Joice are exceptional at what they do and make sure to explain and answer any questions that I may have. I would highly recommend!!!

Rating: 2

ljpppp Henry T's Bar & Grill

We have a big family so we choose restaurants with the best specials and only eat what is on specials. We love Henry T's Sunday taco special. We can take our whole family there without breaking our budget.

However, we decided to try something different so we went for wing night. When we arrived we asked our server how the wings came, if we needed to order in groups of six or what? She explained that she was new and didn't know. She went to ask and came back and told us that they came in half and whole orders, like the menu says. We thanked her and told her that we thought it might be different since it was the special. She continued to take our orders and serve our food and everything was fine until the check came. We were shocked to see our total was 3 times what we thought it would be. The wings were full priced because we ordered before 6:00. When we asked another server, she said that the server is supposed to let us know that the special hadn't started yet. That only made us feel worse.

We are on a tight budget and that blew it for the rest of the month, actually cut into our grocery budget. I guess we won't be returning for tacos for a while.

henryts replies...

I want to apologize for our server and ultimately the manager on duty's mistake. The server should have known what time the special started. It's on giant posterboards visible throughout the building, And the manager should have corrected her mistake on the spot. We're all experiencing financial burdens and blowing your monthly dining-out budget in one sitting makes me feel terrible. We offer these specials as a sincere way of attracting customers and hopefully getting the same customer to come back again and again. I'd like you to contact me at the store anytime so I can make this up to you. Thank you, Sean Gerrity

Rating: 5

bornherelongago Stranger Creek Pools, Inc.

Steve and his crew are by far the best in the area. I've owned my pool for 26 years and every time I call Steve with an issue, he is helpful and responsive to my concern. If we ever decide to move and build a new pool, Steve will certainly be the one to build it. He has a top flight company.

Rating: 5

TopOfTheHill Stranger Creek Pools, Inc.

We built a new house last year and decided now was the time to put in a pool. After checking with several pool contractors we chose Stranger Creek and we haven't been sorry. I had studied salt water pools and Steve had answers to all my questions (and I had plenty). He's patient, prompt and one of the most organized contractors I've worked with. Would I recommend them...absolutely!!! We're so proud of how our pool turned out, we suggested Steve have potential clients come by and look.

Rating: 5

lawfam5 Stranger Creek Pools, Inc.

Four years ago, Steve and his crew changed our boring backyard into a beautiful oasis with a fabulous swimming pool and spa. His knowledge and experience helped us through the process, offering suggestions and improvements to our original idea that made the finished product even better than we had imagined. Since then, he's been always available to answer questions to this first-time pool owner, with lots of patience and humor. I would highly recommend Stranger Creek Pools (and have many times) to anyone interested in pool ownership.

Rating: 5

ct5 Stranger Creek Pools, Inc.

Our experience with Stranger Creek was outstanding. We had a very intricate project, with an unusual patio and pool design in addition to an outdoor living space with a fireplace/pizza oven and pergola. Steven King collaborated smoothly with the other people on the project and was directly involved every step of the way. The project was done professionally, on time, and on budget. Three years later, Stranger Creek continues to service the pool and respond immediately to any questions or requests that we have. I recommend them without hesitation.

Rating: 5

Jd Finch Terrebonne Po' Boys and Desserts

I had the gumbo and my wife had the phillies cheese steak and both were excellent. Good portion size, well spiced, and the wait was negligible despite the crowd. The gumbo came with a good helping of rice and the best corn fritters north of new orleans. And at under $7 a piece, it's an excellent buy. I'm a local and this place rates up there with Free State and Wheatfields.

Rating: 5

brc Stranger Creek Pools, Inc.

I was so surprised to see a negative reveiw of Stranger Creek Pools that I had to comment! After contacting Steve King about a pool, he came to our house and took the time to understand our vision of what we wanted in our back yard and pool and then in a timely manner gave us an accurate estimate. He worked with us during construction making any changes we requested and helping us with additional ideas as the project progressed. We felt like we were working with a friend, not a disinterested contractor. We paid for changes in material and the assoctiated labor need, but the charges were fair and in line with the cost in the original bid. We are extremely happy with our back yard and pool and would highly recommend Stranger Creek Pools.

Rating: 5

cc73 Stranger Creek Pools, Inc.

Agreed, Steve and his crew helped us turn a derilict out of whack pool into a pool to behold. They showed up and did exactly as they said they would, when they said they'd do it. He worked with us as the plan evolved through the process. He has a hard working crew that paid attention to the details. Their follow through and follow up is un-paralleled in an industry that Is lacking. He'll definately be the first on my call list for the next pool job I am involved with...

Rating: 5

M35a2c Stranger Creek Pools, Inc.

Steve and his crew did an excellent job on our pool. They were great to work with and they had great ideas on how to develop our backyard. Steve took the time to come out and give us a detailed estimate, unlike some of the bigger KC pool builders that just gave us a 'ballpark' estimate over the phone that was much higher with less options and upgrades. Highly recommended!!!!