June 18, 2012
They are an awful company. The owner's husband is a bully who overbooks clients (too many moves on the same day). They tried to re-schedule our move at the last possible moment. They complained they didn't have enough room/trucks to move our stuff, regardless, they picked our stuff up in a U-Haul. It's a good cop/bad cop routine. The owner, an older woman, comes across on the phone like a little old lady who's more than helpful. Then her husband gets involved; he's about 25 years younger than her and a big brute of a man. Bad temper, telling YOU how IT IS. Sheesh. Thankfully there are several competitors located right here in Lawrence.