Recent reviews

Rating: 1

jhawxrok1 Affordable Tree Service

I found Karhy rude and highly unprofessional. I would NOT recommend them and will never call them again.

Rating: 5

Ariele Erwine Don's Auto Center Inc

Great service, honest & friendly folks. The work they did proved to be good months & miles down the road. I will continue taking my car here. Thank you, Mike & Carol!

Rating: 5

Ariele Erwine Westridge Wash & Lube

Always no-nonsense. Great price for fast service. Never had a bad experience here...

Rating: 5

RDE87 Westridge Wash & Lube

I had to write a review so the negative one didn't show up first. I have been going here for years and always experienced excellent and honest customer service with a quick turn around time. When I had my old car it burned oil like crazy and they offered a free top off in between my scheduled oil changes. This place is great and it's locally owned so you're supporting the community by giving it your business!

Rating: 5

dannyu Paul Davis Restoration

My experience with PDR was very positive. I had to renovate the whole house (total loss) after a fire. Given the size of the project and that tenants, insurance companies, contractors and subcontractors were involved, I adjusted my expectations in terms of staying on schedule and PDR certainly lived up to them. Jeff Goldman, Owner, explained to me the entire process in the early stages, answered with details every question and promised only things that he could hold. He also worked closely with the insurance company adjuster about assessing the damage, something I greatly appreciated. Pam Aversano, cotents division manager, and her team did a very professional work with cleaning and taking care of the house content and moving it out. Pam was very supportive and responded to every request. She managed this complex and emotional process exceptionally. John Bannister was the project manager. He did an amazing job. He was in constant contact with me, updating about the progress of the project, suggested ideas for the renovation that I have not thought of and find the places to save me money. He made every effort to complete all phases in time, had the patience for every question and always fit his schedule to mine. John made sure to complete everything in accordance with my request and to my complete satisfaction. His knowledge, experience and personality have contributed a lot to the success of the project and it was great to work with him. Bottom line – The results are better than expected and I’ll call PDR again and recommend them without hesitation!

Rating: 5

treasureinheaven Maverick Construction Services

REMOVE THIS POSTING!!!!Roger's work can be summarized in three words: honesty, versatility, quality We found Maverick's ad on Craigslist and it was the best choice we have ever made to contact him. The job was quite substantial, including complete remodeling of basement (from floor to ceiling including walls-installing a new ceiling, new walls, new floors), as well as saving a very old garage from completely falling apart by painstakingly careful work. His attention to details is remarkable. We have never seen better quality work and we have used the services of many construction companies and handymen.
Add to this the fact that Roger has a super nice personality and you end up with the best in Kansas. REMOVE THIS POSTING!!!!!!!!!!!!!!!!!

Rating: 5

Krhortenstine Bzar Salon

The stylists at Bzar go through months of extra training before they take their own clients. You can be sure you get the best in current techniques, color and trends. The salon's bright colors combined with the beautiful architecture of one of Lawrence's historic homes make for a fun and comfortable atmosphere. Have a cup of tea or coffee, relax and let Brad and his team do their thing. You'll leave feeling beautiful.

Rating: 5

JesusHentaiChrist Papa Murphy's Take 'N' Bake

This is in reply to twieb. You really went through all that trouble to get back $3? LOL. And then asked them to compensate you for your inconvenience? You are something else. They definitely aren't worried that they lost a customer like you.

Rating: 5

cherivarvil Paul Davis Restoration

We had a fire in our house in early January last year. Our first meeting with PDR's representative, John Bannister, who became out project manager was after we called the company on the recommendation of a friend. He met with us in a timely way and was very clear with us about our options. Our restoration was delayed slightly because two insurance companies were involved and both had to be allowed to do an inspection; but in the meantime PDR did a very quick job of guiding us through sorting our things as they packed them for us, and of sealing the hole in the ceiling and getting our electicitiy back on so that everything didn't freeze in the extremely cold temperatures. They took some of our clothing and washed it for us the very first day so we had things to wear. Though only part of our house was damaged by the fire and water, almost everything had to be removed and cleaned because of smoke. Our project manager as well as the contents manager were very knowledgeable about insurance and were very much concerned with doing things in a professional and honest manner. They communicated lots with by phone and text and email and were very supportive and concerned that we get a fair deal, even advocating with the insurance company to make sure that we were able to replace certain items when they turned out to be more damaged than the original inspection indicated. Everyone we came in contact with from the company was helpful and responsive, always consulting us when obstacles arose. The restoration took about the time that was "guestimated" in the beginning and was all done in a professional manner with explanations for any delays as they came up. I was very impressed with our project manager's knowledge of construction professionals in the community his ability to find appropriate people to work in our home.We were happy with our results and feel our house is better than ever. While we hope we never have to, I would call Paul Davis Restoration again.

Rating: 1

edgeofbaldwin Paul Davis Restoration

I was so unimpressed with this company. We had a fire that gutted a rental house. Their representatives showed up WHILE THE HOUSE WAS BURNING. Out of our desire to get the house back to normal ASAP, we decided to hire out this company. They did excavate out the house quickly- within a week or two, it was down to the studs. After that...nothing, for months. It was like pulling teeth to get anything done. We were lied to about dates, made false promises and left with huge uncertainties. Deadlines passed and 3 months after they'd originally estimated the job would be completed, they did. This was a simple, <1000sqft house.
Furthermore, their contractors left a LOT to be desired. I've done house renovations & know the processes...they put up walls, put on trim, THEN did a rough paint job. They tried to reuse the burned, damaged HVAC, saying "well just clean it up", despite the insurance company saying they were paying for a new system. With enough phone calls, we got a new HVAC, despite their shady contractors.

Ultimately, 8 Months after the original fire, our house was done, and looks fine. I fully believe that if it had been our own personal house, not a rental, they would have been quicker. They put our job on the backburner to focus on other jobs, leaving our house untouched for weeks at a time. This left an angry customer and I certainly will not recommend them.

JeffGoldman replies...

While it is very difficult to comment on an "anonymous" project post, I will say that no fire is ever simple. Many might appear simple until all of the parts of the equation are brought to light. In dealing with a rental property that sustained a structure fire, the first obstacle is that of the tenant and their involvement (or not) in the cause of the loss. If the tenant is involved in the cause of the loss, and is savvy enough to have attained renters insurance, the insurance provider for the tenant has the right to postpone any efforts on the project until they feel that they have explored all of their options related to their insured (the tenant) being at fault. In my experience I have seen this delay a project getting started for a number of months and can be very frustrating for the property owner as they are now being "held hostage" on their own property.

In terms of re-using a "burnt" HVAC system, it would seem that this would be a communication issue as it relates to a commitment to (1) either the insurance provider or, (2) even the property owner. Typically we would "clean & evaluate.” If a unit is not fit for proper function, then we would want it to be replaced…not to mention that we would actually stand to gain financially by replacing the unit as opposed to cleaning.

I do not ever represent that we are perfect and it disappoints me to no end to read something like this that someone feels so inclined to address anonymously, but I would represent that we offer our best effort to make everyone as satisfied as we can. If you wish to contact our office to discuss this in any further detail I would welcome the call.

Rating: 1

katjok El Mezcal

I used to love El Mez on 23rd street but the quality of service & food has gone from great to awful, inconsistent and at times, pretty rude. Don't bother printing or mentioning the coupon above - it's not valid. I thought for sure that the first few times were a fluke but never again, I'll be taking my business to Salty Iguana instead.

Rating: 1

chewy_carnitas Hurricane Alley Car Wash

This is a horrible, horrible place. As soon as I drove into the "tunnel" an employee was standing there screaming at me to put my car in Neutral. So I did. Next thing I know, the same employee is yelling at the top his lungs for me to put my car in Drive. So I obey. Then two seconds later he's yelling at me again to put my car in Neutral and giving me dirty looks while I put the car back into the correct designated gear.

How about some signage as you enter the tunnel stating, "Put car in neutral"?! That way the employee wouldn't have to scream at me at the top of his lungs, all confusion would be eliminated, and things would go much more smoothly.

Overall, this experience left a bad taste in my mouth and I wouldn't recommend this car wash to anyone. It's a fairly new place and looks all clean, modern and automated from the outside. You wouldn't expect them to have employees there at all. The same young man was squeegeeing soap onto my windshield while he was yelling, and then two huge rubber scrubbers came down directly on top of the windshield from somewhere above and it was a royal mess of soap, water and screaming employees.

Get your act together, hang up some informative and easily-visible signage, can the yelling, and you'll probably have happier customers.

I can't speak to other customers' reports of scratched paint because so far I haven't had the nerve to actually look at my car.

Rating: 5

DiphDaph Oh! Snap! Photography

Working with Ailecia was so much fun! From our first meeting, to our wedding, she definitely brings her spunky personality with her. What I loved about working with her was that she let us customize our wedding photography package so we were getting exactly what we wanted! After our first meeting, Ailecia set up an additional meeting closer to the wedding, to go over, in detail, what photos I wanted taken at the wedding. I didn’t even think about all the different family and individual pictures that we needed to have taken. Thank god for that meeting, because when it came time to shoot all those photos, Ailecia had a list that she was going through and we were able to knock them out in a timely fashion. She keeps very true to her word when she’s going to get photos uploaded or edited; so I knew exactly when I’d see my photos. She was a blast to work with and I would definitely use her again! Thank you so much Ailecia!

Rating: 5

DiphDaph J. Lynn Bridal

J. Lynn was the absolutely best place for me to buy my wedding dress! I had gone to all the boutique and large-chain retailers to find a dress, but it’s such a zoo at those places so I never felt like a bride, just a girl going through the motions. I had no idea what I wanted in a wedding dress (style, material, etc.). I was actually going to cancel my J. Lynn appointment, but something told me to go ahead and go. I went on a Sunday afternoon and was the only one in the store! I got very personalized attention and they asked all sorts of details about my wedding. When I found my dress I was like thank god! From the moment I said yes, J. Lynn has been such an amazing group of gals to work with. Going in for fittings or picking it up one final time the girls were so friendly and would just hang out with us and talk. It felt like you were a part of their little family!

Rating: 1

dotdotdotdot Commerce Bank

You will be treated better at a larger bank. Their fees are ridiculous. $2 for a paper deposit. $3 for not using your account while you keep money at their bank. Such a joke.

Rating: 1

tuamigakimbo Wow!

WOW :( Overpriced for just internet. I do not have a TV, but am still charged a cable fee. Internet can be slow at times. Customer service is terrible! I asked for a phone number and they gave me a number and a code to another division of Wow that does not have Lawrence accounts in their billing system. There isn't even a service phone number on their bill. The automated system is just the worst.

Rating: 1

Amy Pond Plato's Closet

I am going to copy and paste my google review - After I caught a man slipping his phone into my dressing room, the manager, Tirzah Mcfarland, told me ''it's probably just a game kids play on snapchat''. He only left because they allowed him to leave without getting so much as his name. They offered me a $5 coupon and sent me on my way. What he did is at least one felony offense, maybe more. Since then, I have had no formal apology from the store or the manager, and they have blocked all correspondence from my end. This is sickening behavior is most bothersome because we can clearly see that the identity of this man was more important to them than protecting their customers. Teen girls shop at this store, I would go as far as to say that it is their target demographic. How on earth can a store that caters to young women not be held responsible when cries for help and justice are ignored and a guilty man is allowed to freely go about his business, preying on unsuspecting victims? When I told them what happened I thought that they were going to help me, I thought that they would called security or the police but before I knew it they let him go and I contacted authorities myself.

Tirzah kept looking me in the face and making this noise at me like I was a wounded animal, ''aaaaawwwwwwhhhhh'', ''well I hope someday he learns to respect women'' ''I hope you feel safe shopping at Plato's Closet'' ''it's probably just a game kids play on snapchat'' I was in complete shock at what was happening, but I will never forget those words so long as I live.

There's really no way to catch him now, so because of their negligence and indifference to the situation I am personally holding Plato's Closet Lawrence responsible for the incidents that occurred and I will not rest until there is some type of justice. There is no other side to this story. Things were taken from me that I cannot ever get back and those are the facts. So take this with you - when you buy something, you are voting with your dollars. In what kind of world do you want to live?

Rating: 3

11543 Location Properties L.C.

Well I loved the building, the location, and the first landlord we got. The second landlord was hard to get in contact with when almost every appliance in the apartment seemed to break (From obvious years of use) I just wish they had dated or had a better keep up with the appliances. Overall I loved living here.

Rating: 1

foggy Eco-Logic Dry Cleaners

I took a cotton covered, polyester filled comforter in to be cleaned. I had just cleaned it in a hot water wash and a lingering odor of cat bile remained. I thought I'd get it cleaned professionally. Huge mistake. When I got it back the cotton cover seemed ok, if a little less soft (the finish not totally destroyed). The lining of polyester fill that provided the fluff and loft was completely destroyed. It had shrunk down into a hard flat mass, or rather hard, lumpy mass. The cotton cover was swimming in it. I was really upset as this was a gift from someone special and I valued it highly as a gift not as a comforter. The person who works there was very nice and always had been very nice. But she didn't do the work and could offer nothing. She kept saying she would take my name and number and let the manager know. And what's the manager going to do? offer replacement money?--doubtful!!! (judging by some other reviews I've read since). And money won't replace something that had sentimental value.

I have cleaned this comforter 3 times in a big hot water wash with no ill effects. Surely a dry cleaner is supposed to have the skills to determine how to treat a cotton cover with a polyester fill. What else is available in comforters except down--a different cleaning process altogether? If it shouldn't have been dry cleaned, they SHOULD HAVE TOLD THE CUSTOMER THERE WAS A DANGER in using dry cleaning methods. This is why we entrust our clothes and textiles to a dry cleaner, for their EXPERTISE in cleaning methods. Apparently, expertise in the dry cleaning field is long gone.

I will never use this company again and I strongly urge others to think carefully before taking anything in to be cleaned that is not replaceable.

I forgot to mention their exorbitant price: $40 to ruin my comforter.

williams1992 replies...

As a professional laundry service person as we are you should not use dry cleaning for such an item, we only use washers in warm to hot water treated with proper chemicals
dryers with large round comforter balls to reset the fluff of the comforter and the cost $25.00 sorry that this happened to you

Rating: 1

timbercreeks Hertz Car & Truck Rental & Sales

I think it is absolutely ridiculous how the entire staff handled our rental in Lawrence, Kansas. We are VERY displeased and will post and tell everyone we can how horrible Hertz has been. The counter person, Luke, had no clue what he was doing and charged us for incorrect charges then totally passed us off to cooperate because "I don't know how that happened, but billing can fix it for you". We rented a mid size car and we were given an SUV that got horrible gas mileage. Andrew, the regional manager was incapable of proper customer service. Charges did not "fall off" as we were told they would. It insane that charges can be put randomly on our credit card without permission and we're just suppose to wait for Hertz to release the funds that never should have been held to begin with. Never again will we rent from Hertz.