Rating: 1

twieb Taco John's

They forgot part of my drive through order, noticed when I got home. I called and they said I could drive back for it. I figured they would take my name and try to make up for their mistake besides making me drive back across town. Oh well Taco Bell is good too.

lacreas1128 replies...

Hi, I am the Director of Operations for the Taco John's here in Lawrence and I would like to sincerely apologize to you about your recent visit. We strive for excellent service and quality with every order and when we miss that mark we are thankful to hear from you and learn how we can become better in serving you. You're our employer and we're here to serve you and we take your comments very seriously. Thank you for bringing these matters to my attention. We do hope you will give us another chance. Please contact me at tacojohns.ks@gmail.com if you would like to discuss more about this issue. Thanks again for your time and once again I do apologize. I look forward to seeing you again soon!
Sincerely, Leigh Ann Laster