Dale & Ron's Auto Service, Inc. 785-842-2108

Visit website 630 Connecticut St, Lawrence, KS 66044 Open today until 5 p.m.

Rating: 3.5 out of 5 3 ratings. 3 user reviews. 3 reviews

Details

"VOTED BEST OF LAWRENCE FIVE OUT OF THE SIX PAST YEARS!"

Since 1972, Dale & Ron's Auto Service has been providing quality service for both domestic and foreign cars, trucks, vans and sport utility vehicles. From a minor tune-up to a major overhaul, our trained ASE certified technicians can perform a wide variety of maintenance and repairs. We offer complete diagnostic services. We have the latest in diagnostic equipment. Towing is available. We are proud to be a Napa Auto Care Service Center.

We provide high quality, expert service with fast turn-around time. We are committed to business integrity and honesty through hard work, organization, courtesy and communication. We believe this can only be accomplished by meeting customer needs.

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  • Phone: 785-842-2108

This business appears in: Automotive, Auto Parts & Accessories, Auto Repairs & Service, Featured Downtown Businesses

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Dale & Ron's Auto Service, Inc.
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Our Services

Complete Automotive Repair

Complete Automotive Repair

Read about our auto repair services here.

Whether you need a simple repair or a complete overhaul, the qualified ...

Check Every 12 Months or 12,000 Miles

Check Every 12 Months or 12,000 Miles

  • Automatic Transmission Fluid
  • Battery and Cables
  • Belts
  • Brakes
  • Cabin Air Filter
  • Chassis Lubrication
  • Check Engine Light On
  • Polish
  • Coolant
  • ...

Check Every 3 Months or 3,000 Miles

Check Every 3 Months or 3,000 Miles

  • Automatic Transmission Fluid
  • Battery and Cables
  • Belts
  • Check Engine Lights On
  • Engine Air Filter
  • Exhaust
  • Fuel Filter
  • Hoses
  • Lights
  • ...

Check Every 6 Months or 6,000 Miles

Check Every 6 Months or 6,000 Miles

  • Automatic Transmission Fluid
  • Battery and Cables
  • Belts
  • Chassis Lubrication
  • Check Engine Light On
  • Polish
  • Engine Air Filter
  • Engine Oil ...

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Ads & Coupons

Complete Car Care Efficiency Exam

Dale & Ron's Auto Service, Inc.

Have a complete exam for just $70!

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Reviews

Rating: 5

truthbetold7 Dale & Ron's Auto Service, Inc.

I've been taking my cars to Dale & Ron's since the early 80's and have always been 100% satisfied with their work. I trust them completely.

Rating: 1

jnew Dale & Ron's Auto Service, Inc.

I genuinely feel I didn't matter to them at all. I explained the issues that I felt my car had to Rick and once he checked it out for himself he quoted me about 1K dollars of repairs. I informed him of the things that I wanted them to repair now and the other issues I would worry about later. He informed me that that was not something that they were going to do and told me that I should just come and pick up my car as soon as possible. I felt like as soon as I said I only wanted certain things fixed, his entire attitude changed. They made me feel like they were only after money and weren't sensitive to my situation at all. I work in customer service daily and that truly wasn't a way any business should make a customer feel. Upon initial contact, Rick informed me that I wouldn't be charged anything until they got back to me with the repairs needed and until I agreed to have them fixed. Well turns out that was false. After he told me to pick up my car, and this is my opinion mind you, I felt like he just wanted to get some money from me. He charged me $70 because he said that they spent a lot of time figuring out what was wrong with my car. I was upset because we had a verbal agreement that informing me of the issues my car had was not something they would charge me for. He said that to me on multiple occasions so I was very confused obviously. And if I paid for him to tell me what was wrong with my car, I would have at least expected that he would have done so but he didn't. All in all, if you have an old car and a limited budget I suggest you not go their. As to their quality of services, I can't comment on because they didn't/wouldn't fix anything. So I took my car to Lawrence Automotive Diagnostics and got the repairs I needed. My car has been doing just fine ever since.

What lousy customer service they have!!

Rating: 5

katjok Dale & Ron's Auto Service, Inc.

Being new to Lawrence, I was unsure on who to go to for auto places. After calling everyone about quotes for a strut replacement & alignment, Dale & Ron's price was $200 lower than all 5 places that I called. They were able to finish the job no problem.

A few weeks later, my car wouldn't start, and I had it towed there. They were able to find out the problem, and quote me a price ($313) on fixing the steering column. They actually called back the next day to give me progress on the vehicle -and let me know they found a part that is much cheaper than replacing the whole column and my bill will be lower ($158). Great service - I would recommend them to anyone. As anyone would be, I was nervous to try a mechanic in a new town fearing I would be over-charged. I was pleasantly surprised on how efficient, and cost effective these guys are!