Countryside Small Engine Service
My company took our air compressor to this establishment to have a warranty repair done. That was in July, almost 4 MONTHS AGO. The owner claims to have not been paid by the company that holds the warranty, but he took himself off of their list of businesses they work with... So they can't pay him unless he fills out some paperwork and answers their repeated phone calls.
I confronted the owner in his shop and he put it all off on the warranty company. Told me he won't give me my compressor until they pay him, yet HE is the one preventing himself from getting paid. I have NEVER encountered a business with such little regard for their customers.
My company does insurance work all the time, and WE fight for our customers so we can get paid... We do not put off our responsibilities and mistakes on our customers.
This place is a complete and total joke. I have never met a business owner so ignorant in my life.
Over priced parts, you're better off searching your parts online, Amazon or other and ordering the same OEM manufacture replacement parts there for half the cost if you are a DIY kind of person. What they wanted to order and charge in price for one part, I was able to buy 2 online with shipping included.
I understand that there is some markup to to cover cost of running a small business, but dang, I figured they'd make that up in charging 2x the amount in labor servicing non DIY'ers equipment.
Crooked dealings... Took my weed eater here to be fixed, it had locked up, couldn't pull the cord to get it started. This place claimed we had not used gas/oil blend and said we needed a new engine and it would take a couple months to get one in. We knew we used the proper fuel mixture and therefore did not trust him, we said we did not want him to fix it. He said he would have to charge us $25 to put it all back together (again, seemed sketchy). We paid it, reclaimed the weed eater and took it somewhere else. The other person we took it to said it had clearly NOT been taken apart or checked out and that the problem was a blockage in the carburetor causing the engine to run lean, over heat, and lock up. They got it up and running again without any new parts needed.