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Are you happy with your current cell phone provider?

Response Percent Votes
Yes.
 
53% 308
No.
 
25% 144
Somewhat.
 
21% 122
Total 574

Comments

eel 5 years, 6 months ago

Verizon: 3 phones August bill = 278.00

0

gccs14r 5 years, 6 months ago

MOT, T-mobile updated its coverage map shortly after I signed a contract and found that I had trouble both at home and at work. The coverage map showed no coverage at either location. The old map showed coverage, which is why I signed with them. Labmonkey, T-mobile is part of Deutsche Telekom AG, a German company. Technically they have outsourced support, but they're using Americans to support Americans, which makes sense.

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TheOriginalCA 5 years, 6 months ago

I have Sprint and my oldest son has Sprint. Customer service sucks and constantly screws up billing. Then you call customer service and you can't understand a word they say because they no speak english. My wife got a brand new phone a year ago in August then had a problem with it. Sprint replaced it with a remanufactured phone a month later and didn't tell her that it was a remanufactured phone until she called and complained about how bad it was and the remanufactured phone was worse than the new phone. Sprint won't replace the remanufactured phone with a new phone so basically we have the choice of paying a lot of money for a phone that we shouldn't have to replace or just continue to have most calls end up being dropped. So this month was the month that she was supposed to be eligible for an upgrade but now they tell her that she can't get an upgrade until December. Sprint is absolutely pathetic.

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labmonkey 5 years, 6 months ago

I love T-mobile. If you need to make a service call, you get a human quickly, and you get an American customer service represenative. I like supporting companies that don't outsource.

0

Eybea Opiner 5 years, 6 months ago

We have a T-Mobile family plan. No land line. We travel a lot, and I don't recall not having service when we wanted it.

0

bondmen 5 years, 6 months ago

No opinion on cell phones but stem cells are another issue. I'm very pleased with my current stem cell provider in the event this becomes and opinion poll.

0

BuffyloGal 5 years, 6 months ago

I'm too important to be reached so easily. You'll need to go through my secretary who answers my phones.

0

mom_of_three 5 years, 6 months ago

And some deadspots in your house are because of your phone, not because of the service. Different phones work differently. Yes, I like the cell phone service I have.

0

Gabe Hoffman 5 years, 6 months ago

Just a little FYI, all carriers have dead spots, and that included areas in Lawrence as well.

0

S0uPnAzi 5 years, 6 months ago

Up till now, I've enjoyed my Verizon service. I find that I must now drop Verizon due to something that happened in Overland Park. You may or may not be familiar with the Kelsey Smith murder, but the bottom line is Verizon took 3 1/2 days(!) to find her phone while her parents were out of their minds with grief. Finally on close to the 4th day, they advised police where to look. Sprint has subsequently indicated they could have advised the whereabouts of her phone within one hour. When the parents had a press conference with the D.A. (Phill Kline), Verizon's CEO showed up with three lawyers, when the Smith's intent was not to sue. Shame on Verizon, they do not deserve any business, not after this!

0

macon47 5 years, 6 months ago

been with at&t for yearsno problems great coveragepay my bill every monthand no "billing problems"what a suprise??i love the folks with customer serviceproblems, they should try paying thierbill on time

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gccs14r 5 years, 6 months ago

Sprint and T-Mobile had huge coverage holes, including my living room, when I had them. AT&T works everywhere, even in basements and river valleys. I haven't tried my phone in the men's room in Teller's, but I wouldn't be surprised if it works in there, too.

0

Aisling 5 years, 6 months ago

Sprint is great! I've never had a problem getting coverage and that includes the middle of a lake in Canada.

0

yankeevet 5 years, 6 months ago

AT & T works great for me.........

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OnlyTheOne 5 years, 6 months ago

Only AT&T has dead spots in Lawrence.Pathetic.

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northtown 5 years, 6 months ago

Don't have one,No need!!!I don't understand who you folks talk with all the time????Waste of good money!!!!

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Norma Jeane Baker 5 years, 6 months ago

Sprint is great! I get free long distance and can call from anywhere in my house due to great coverage.

0

Chris Ogle 5 years, 6 months ago

Sprint sucks.... I get free long distance, but can't call from my house due to lack of coverage.

0

gccs14r 5 years, 6 months ago

Love the coverage, hate the cost. Started with SWBell in '97 or so, switched to Sprint for a year ('99), went back to SWBell (Cingular), switched to T-Mobile for a year ('04), and went back to Cingular (AT&T). Not likely to change again, unless the other guys fill in their coverage gaps and also work overseas.

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average 5 years, 6 months ago

Yep. Tracfone prepaid at a little over $100 per year with a $10 phone. 800 minutes a year is more than I use, because I am able to shut the heck up.My IRA appreciates the difference.

0

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