To the editor:

My family was in Lawrence last week visiting relatives when our deaf-blind daughter’s hearing aid went on the blink. We were leaving for home in Virginia early the next morning and looked for an audiologist who could check the aid. Due to our daughter’s severe disabilities, that hearing aid is her only window to the world.

We checked several offices and were turned down because of the short notice. We were referred to Lawrence Hearing Aid Center and told that the audiologist was at their other office in Ottawa on this day. The office manager called him and he agreed to see us upon his return to Lawrence later in the afternoon.

He didn’t have to make that extra effort, but did. He fixed the aid at no cost and sent us on our way. So we’d like to say kudos to Garvin Daniel and his staff for their help above and beyond the call of duty. It made our daughter’s long trip home a pleasant one.