Archive for Thursday, November 29, 2012

Letter: Excellent care

November 29, 2012


To the editor:

Last weekend, I had the misfortune of landing in the emergency room of your hospital as a result of an apparent allergic reaction. Starting with the concerned people in the Dusty Bookshelf, and including the EMTs, I felt I was in excellent hands and could not have asked for a higher standard of care.

My sincere thanks to the couple who were so caring in the bookstore and special thanks to the RN and the physician on duty. Peaceful and safe holidays to all of you.


FlintlockRifle 5 years ago

Yes we are fortunate to have the Dr.,Nurse, and staff right here in town, Hope you are OK.

George_Braziller 5 years ago

Good luck dealing with the billing department. I went to the ER in early June, never received a bill for the part not covered by my insurance until September, have paid off half of the $1,031 bill in less than two months and never been late. Made a $200 payment less than two weeks ago but today had a letter in my mailbox today letting me know by account had been turned over to a collection agency for non-payment. I'll drop dead in my front yard before I'll ever go to LMH again.

jafs 5 years ago

That's too bad - we've always had good experiences with their billing department.

In fact, they let us set up a payment schedule for a large unexpected bill, and didn't charge any interest or fees for doing that - I was very appreciative.

parrothead8 5 years ago

I have a feeling you'll change your mind if you're actually close to death.

George_Braziller 5 years ago

I'll have someone drive me to another hospital.

Charles L. Bloss, Jr. 5 years ago

Two years ago I fell and hit my head on a chest at the end of the bed. I was bleeding very badly, my wife got a towel and that slowed the bleeding down. I called LMH to find out if there was a doctor in the ER, as Lawrence is closer for us than Topeka is. Instead of answering my question, I was very rudely told to come in and they would look at it. I had visions of sitting in the ER bleeding, waiting for a doctor to be called and come in. We went to St. Francis, a doctor was always on duty in their ER. A very competent nurse put 12 staples in my head to close the wound, without losing a strand of my hair. We were in and out in 30 minutes. On the positive side, I took a diabetes course at LMH and the nurse teaching the course was beyond excellent. As for LMH being called a level 4 trauma center, that is a joke. What good is it to "stabilize" a patient, only to send them to another more competent hospital? I will go to Topeka to a level 4 trauma center to begin with.

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