Archive for Tuesday, April 3, 2012

Computer issue downs state driver’s license system

April 3, 2012, 11:35 a.m. Updated April 3, 2012, 12:28 p.m.

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— Kansas hasn't been able to issue driver's licenses or non-driver identification cards for several hours because of a computer problem.

The state Division of Vehicles said Tuesday that a problem with a vendor's server took down the license-issuing system at all 111 offices statewide. The division said the vendor expected to replace a part in its server by mid-afternoon.

The division is in the midst of a $40 million computer upgrade.

The offices are issuing paper slips extending licenses or ID cards for 15 days. Spokeswoman Jeanine Koranda says that's standard when people come into an office late in the day and the line is too long.

About 3,000 people visit driver's license offices each Tuesday. It's typically a busy day because the offices are closed Monday.

Comments

hyperinflate 3 years, 1 month ago

Nothing like relentless outsourcing of core government functions.

chootspa 3 years, 1 month ago

I'm sure it doesn't at all open itself up to identity fraud that way.

a_flock_of_jayhawks 3 years, 1 month ago

Are the paper slips valid for voting?

No big loss, anyway since the state of Kansas sells your information collected at the license bureau to third parties. A few years back, one of those third parties, in turn, sold/gave my 16 y/o son's info to another individual who tried to fraudulently open a line of credit in his name.

texburgh 3 years, 1 month ago

What's great is that this is the system Kris Kobach wants to rely on for voter ID. Guess you're SOL when it's time to vote. Thanks Kris for your support of voter suppression in Kansas!

verity 3 years, 1 month ago

So---if you took off work to go get your license renewed, you'll have to take off again?

"Are the paper slips valid for voting?" My guess would be no. And my guess would also be that this is just a dry run for all the problems we're going to be having.

I would like to know who this vendor is.

Katara 3 years, 1 month ago

I am curious about the vendor too. Is it a Kansas vendor and if not, why not? I am sure we have plenty of unemployed qualified Kansas citizens who can do this instead.

Jean Robart 3 years, 1 month ago

Why not close all the offices till the snafu is fixed, then put out the news that the problem has been fixed on the net, radio and tv? Better than wasting hours waiting in a line that has no end.

Fred Whitehead Jr. 3 years, 1 month ago

Must be the same group of clowns running this newspaper.

gr 3 years, 1 month ago

"The division said the vendor expected to replace a part in its server by mid-afternoon."

Have a backup server?

Naaahhhhh.

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