To the editor:

On Dec. 16, I went to the service station used as a Greyhound bus stop to pick up a friend. It was very cold, so I made sure I arrived early enough that my friend would not have to wait for me outside, as the service station went out of business around October.

A mother and daughter arrived with luggage to wait for their bus connection. I invited them into my warm car to wait. My friend arrived, and I discussed with the bus driver what an inconvenience it was not to have a facility that offered shelter and a bathroom for passengers. He agreed. My friend said that she had called and complained numerous times over the past two months with no results.

Not wanting to put my new friends back out into the cold, I remained as a “temporary shelter.” Another gentleman arrived, but my car could only hold four so he waited in the cold. Their bus was over an hour late.

Lawrence has numerous people, including students, who depend on Greyhound for travel. The inconvenience the lack of a proper facility presents certainly does not reflect well on our city, especially when passengers are forced to wait in inclement weather. It seems to me that the Lawrence City Commission or Chamber of Commerce could put some pressure on Greyhound and possibly help them find a new location that would provide shelter, a rest room and bus information/tickets because they are not responding to the individual calls and complaints.