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Archive for Friday, November 30, 2007

School district’s main phone lines cut

November 30, 2007

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Construction causes busy signal for school district phones

Cut phone lines led to busy signals for Lawrence schools and School District Headquarters for much of the day today. School officials say the line was cut due to street construction at 3rd and Wisconsin. Enlarge video

Telephone service was cut Thursday morning to the main lines of all Lawrence schools and district headquarters.

Service was restored about 3:30 p.m., said AT&T spokeswoman Chelsey Ilten.

She said a construction crew at Third and Wisconsin streets cut a marked cable line. Tim Cast, a city concrete supervisor, said a crew was installing a valley gutter at the intersection.

No calls could be received on district phones, but outgoing calls could be made.

Callers to the district after the line was cut heard a busy signal. The district set up its hot-line cell phone - (785) 218-4970 - that administrators answered. Any school or district official could be reached through that number.

The school district's emergency notification system, SchoolMessenger, was not affected because it is activated via a Web site or cell phone, said Julie Boyle, a district spokeswoman.

Administrators decided to use local media and other nonemergency methods of notifying parents and other members of the public about the outage - instead of employing the emergency system. Administrators want to use the messaging system for emergencies only, Boyle said, and they were unsure how long the phone problem would persist.

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