To the editor:
Cynthia McCarvel of Westar was quoted as saying that the best thing Westar can do to keep consumers informed about the progress of power restoration is to give updates through media outlets. How were those of us without electricity to power our televisions and radios supposed to receive those updates? I hope Westar will consider a hotline where consumers can speak to a live person instead of an automated system. Also, a big thank-you to the Westar personnel who have worked so hard to restore power. Your efforts are appreciated.