When I first tried P-man's I would have given them 5 stars. The salads are Great and the Soup is Great. Sandwiches are a bit small for the price, but tasty. Consistency in delivery really dropped my overall review of P-man's. You can order and are charged for cheese to accompany your Chili. You can also order extra croutons and other extras. I ordered and was charged for cheddar, charged for extra croutons and chicken on my Asiago Salad. I did not get the cheddar, the chicken or the extra croutons. It's disappointing. Will be difficult to trust delivery from them again.