This is only the second Lawrence company, that makes me regret the absence of a ten star ranking system on Marketplace. I can not say enough about the professionalism, efficiency and attention to detail that A-Team displayed while dealing with severe squirrel damage to our roof, walls and soffits. In fact, I can safely say that A-Team, LLC is among the top 5 businesses I've ever dealt with on any level and in any field! As severe weather approached, we were seriously worried: large chunks of our soffits were completely gone, the gutters were hanging from the roof, and a menacing combination of moisture, frigid air and a dray of demonic squirrels was rushing undisturbed through our attic. The situation was dire. Furthermore, the dreaded polar vortex was around the corner, endangering the very structural integrity of our home. Enter Alan and his own vortex of incredible workers! I have rarely seen someone tackle a job with such intensity, professionalism, and exuberance. The crew showed up 2 days before Christmas, build a large, intricate scaffolding so they can reach the dangerously high roof and worked almost non-stop for 30 hours in ridiculous 15 degree weather. The job also included some very complicated carpentry, custom manufacturing and painting that were done swiftly and with stunning expertise! Finally, the price for this challenging, urgent, and frankly dangerous project was beyond reasonable. Now, thanks to Alan and A-team we have a warm house, great roof and a bunch of frustrated squirrels that have finally gone back to their tree nests. A-Team! What a great business we have right here in Lawrence! There is nothing I can say to thank them enough for braving the elements and saving my home! If you thought the A-Team from the television show was tough wait until you see these guys!
This is one of those rare occasions that makes me regret the absence of a ten star ranking system. Five stars are simply not enough to express how exceptional this company is. In our day and age of diminishing expectations, KSR Roofing is a throwback to those blissful times when the customer was always right and contractors approached their jobs with the care and professionalism of a medical doctor.
Our roof was as challenging as they come and among other issues featured squirrel damage so severe that it could have compromised the structural integrity of the home. Recognizing the urgency of the situation, KSR and specifically Aaron went out of their way to help us immediately. We were not only presented with the best imaginable quote but were even given a wide variety of options, colors and materials (and incredibly, they all fit within our modest budget)! I can not imagine a more professional, efficient and dedicated crew. The challenging job was completed in just over a day. The roof looks fantastic, all the damage was repaired, and we don't have to worry about it for at least 30 more years. Perched on a high, sharply sloping surface, the roofers worked with surreal precision, coordination and discipline. If they were a basketball team, they would be in the Final Four every year and Aaron would be in the coaching hall of fame! Furthermore, dealing with the company as a customer is a pleasure. How often do you see a business that treats you like a member of their family?! Finally, and perhaps most importantly, the price was beyond reasonable. I'd say that Aaron and KSR have expectations of their services that will always exceed the expectations of the customer…and that's very, very rare. Aaron, thank you on behalf of my entire family! I regret that I can not do something more for this outstanding business. Five stars simply doesn't do it justice and no matter how good my review is, it will never be as good as the roof over my head!