Recent reviews

Rating: 1

thebrettj Wow!

My experience with Knology has been disappointing. When Knology brought out Sunflower Broadband, I was excited at the prospect of getting rid of their restrictive bandwidth caps. Instead, Knology has continued to use the existing caps. Not only have they kept these caps, but the data they use on their website to justify these caps (this data can be found at http://kansas.knology.com/bandwidth/) is from April 2007! At the time of writing this review, I pay $46.40 per month for the Silver Broadband plan, which has a bandwidth cap of 50 gigabytes per month. This week I will be switching to AT&T, which while at a slightly slower speed, does offer three times the bandwidth for half of the price.

I understand that Knology is also a cable provider, and so it has a vested interest in keeping its bandwidth caps relatively low so as not to allow many users to access streaming video content (Netflix, Hulu, etc.). This does not mean that consumers should allow the company to gouge them. I for one will be voting with my wallet when deciding what is acceptable from and Internet Service Provider, and I urge anyone reading this review to do the same.

ylime3499 replies...

I just switched to AT&T... GREAT customer service and price! I was paying almost $80 a month for internet with 50mbds max, www.speedtest.net showed I never got above 16mbds, and constantly cutting in and out when I was streaming. Since we switched we pay $39.95 a month, and receive 18mbds and has not cut out once! The line is designated to my house so no slow times through out the day either! I love AT&T ask for Carlo at the 23rd St. location he was helpful and knew what he was doing!

Alex Hawman replies...

thebrettj, I am local employee for Knology here in Lawrence and would like to get some more information from you as to your overall experiences with the service as well as what pricing and/or promotions that you will have AT&T. Would you be able to provide us that information? We'd love to see what our competition is offering that would pull you away.

Additionally, I'd like to wrap up here with some information about our bandwidth inclusions. First and foremost, they are not caps. We do not stop nor slow your service once you reach the end of your included allotment. Instead, we charge you for the extra that you use. This allows us to keep our prices as low or lower than the national average for equivalent speeds.

Second, our bandwidth inclusions are designed to fit the needs of 95 - 96% of our users normal monthly browsing habits. Sure, there are the occasional months that users need to have just a little bit more bandwidth, but we don't prohibit them or make them change their package to accommodate that. There are also some users that attract a virus or have an open wireless network that simply do not know about their usage unless they are billed for it. In those circumstances, it allows us to reach out to the customer as an educational session. Additionally, as long as the customer has not had a credit for bandwidth usage in the past, we will credit those charges.

Lastly, we understand your sentiment that we would actively work against technology progression to delivery of video service over the internet. However, your statement is simply not true. It is specifically for this reason that we developed our Palladium internet which has no bandwidth metering. We understand that customers want to be able to watch hours upon hours of shows/movies/cat videos on Youtube, Hulu & Netflix, or listen to hours of Rdio, Pandora or the soon to be available Spotify. Palladium is designed for those customers as it is tuned for downstream usage for streaming audio/video. If we truly wanted to stifle innovation, we would not have designed that data package.

Again, we welcome an open discussion & feedback on how to make our business better in your eyes. Please feel free to respond here or email us at talktous@sunflowerbroadband.com. The address is still active and we still have a local presence responding!

mommatocharlie replies...

If you are switching from Knology to AT&T you may well be exchanging one set of aggravating problems for another worse set. I switched from AT&T last year mainly because my account was screwed up every month. I for some stupid reason went back to AT&T in December. The challenge with the billing has not changed. In fact, they bundled someone else's wireless service(three cell phones) with my home phone account. I have been told several times it's been fixed. As of this morning, I was told the same thing again. Customer service has seen a vast improvement at AT&T over last year, but i still know more than some of their CSR. Be careful what you wish for.....

Rating: 5

Nana1433 Bambino's Italian Restaurant

Bambino's has great class. My grand kids were with us, at times they started to get just a little rowdy but our waiter was great with them. Kid talking with them taking their mind away from being rowdy.... The kids liked the pizza... When I saw the total amount for our bill, I was amazed that it wasn't a lot more for this class of establishment. Their motto is 'Fine Food, Fair Price' it should be 'Great Food, Outstanding Prices'. Highly recommended

Rating: 3

Nana1433 Super 8

Nice place, good breakfast but a male heavier set front desk person was mean to my grand children.

Rating: 5

Mandy_Loves_Peace Bambino's Italian Restaurant

I come from the south were the taste of the food is very very important. Since I came up here for school I have not tasted food with the deep deep taste of greatness like we have in the south, till I eat at Bambino's tonight. I'm not talking about the kind of food, I'm talking about the teast of it. Hands down BAMBINO'S HAS THE BEST TASTING FOOD IN LAWRANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

http://www.bambinoslawrence.com/

Rating: 5

cashybob1 Bee Creative Studio

Wow! We had such a fun time! My daughter and I had fun painting a cute fingerprint plate. We will definitely be back with our friends!

Rating: 5

JenniferBaker Bambino's Italian Restaurant

Me and 5 of my girlfriends went to Bambino's for lunch/dinner after a baby shower. It was great. After dinner we had a few drinks. Not only did they have a fully stocked bar...I was very surprised to find out that they had my favorite drink Grand Marnier. I have asked for this drink at a lot of places in town and they don't have it but Bambino's dose. After the bar we went out to the patio out side, what a nice place with different kinds of moods, lighting, and atmosphere. I love the service and the different texture of the restaurant side, the bar side, and the out door patio. Thanks Bambino's

Rating: 2

JenniferBaker Jiffy Lube

I didn't like the service. On their behalf they were really busy....but still...I will give them another chance on my next oil change, they better deliver or I'm done with them.

Rating: 3

JenniferBaker Burger King

I don't normally eat fast food or I try not to as much as possible. But the other day I was running late and didn't have any time for anything else other than fast food. Well I stopped at Burger King and I have to say for fast food it was ok. I still do not recommend you eat fast food unless you have too but Burger King was ok.

Rating: 5

StevenW Lawrence Journal-World

I love Lawrence Journal World. I like how they organize things and always bring me the real story.

Rating: 5

StevenW Bambino's Italian Restaurant

OOOOOOOOOOOOOOOOOWEEEEEEEEEEEEEEEEE!!!! The food at Bambino's is incredible. And the service is one of the best I have seen. I am lactose intolerance (I can't eat cheese or any dairy product), when my wife and I ordered we forgot to tell the waiter to hold the cheese. So when she brought out our dish, my wife told her that I can't eat cheese, she said no problem... She said she will have the cook re-cook the dish with no cheese and she would have it out as soon as possible. Even though the restaurant was busy and it was my fault, she had my dish to me with no cheese in no time. Often my wife and I order the same dish and when she tastes my dish with no cheese, she always reminds me that it is not as good as hers with the cheese. This time when she teasted my dish without the cheese she was amazed that it was just as good as hers, if not better. We were so impressed by the food and service we got that we've been back 4 times. My wife and I highly recommend Bambino's. Next weekend we are taking our kids.

Rating: 5

Bob-RJ Burkhart Ecumenical Christian Ministry

You can now find ECM on Facebook

Rating: 5

smhicks Smashburger

We ate at Smash Burger yesterday evening and the service was AMAZING! The assistant manager (I wish I could remember his name) gave us the best customer service I have seen in a while. He and the other gentleman on staff both were kind, courteous, friendly and welcoming. The food was also very good. I really enjoyed the sweet potato fries. We will definitely visit Smash Burger again.

Rating: 1

dtomatoe K.S.R. Roofing

I have had a very mixed experience with KSR and cannot recommend them. They put on a roof but left parts of the gutter guard off. The roof leaked multiple times. After repeated calls I had another roofer look at it. The photos clearly show parts were not put on with the new roof. I called the owner and have the photos still. Never agreed to take any responsiblity for the missing parts of the roof. Of course I had to have the ceiling fixed as well. Now a home inspector has indicated that the shingle company specification calls for roof vents. When the new roof was put on and bid for that was never recommended. Again a call to the company and again a statement of no responsibility. Small claims court it is with the photos and documentation. How sad to see this type of service.

Jeff Cuttell replies...

Just informing readers that this business is under new ownership as of 2013. He bought the business from the retiring former owner.

Rating: 5

BENZ190 Bigg's Barbeque

Bigg's BBQ is my favorite barbecue restaurant in all of Lawrence. The food is fantastic, and the service the friendliest in town. The pulled pork sandwich is to die for, and the ribs are excellent with wonderful sauces. Be sure and try their sides, as all are home made just like grandmother used to make. Our entire family loves this place for the food and atmosphere. A great place to watch the Jayhawks! Jerry B

Rating: 5

smhicks Ruff Ends Hair Salon

I love Ruff Ends! They are never uptight, always fun, smiling and make you feel at ease. I'm so glad I found Ruff Ends. I recommend everyone give them a try.

Rating: 1

CHKNLTL 23rd Street Brewery

After 2 years I gave your business another chance to properly cook me a Hamburger. Unfortunately, your cooks still think a Hamburger should be PINK and RED inside. What a shame. This is the only place in town that practically promises a bit of food poisoning. I had a waitress bring me the wrong shot of scotch on a separate occasion and then she tried to say that I had to pay $24 for it. Come on! Customers paying for worker mistakes is WRONG!

MattLlewellyn replies...

CHKNL TL, I am so sorry that my cooks did not cook your Hamburger the way you wanted it. I can assure you that we do not want our guests to get food poisoning. We would probably not be in business very long if that was the case. Please feel free to come visit us again. I can assure you that we will not mess it up. If you wish to reveal yourself please feel free to call me at 856.2337 and we will truly guarantee that you have a great experience. Thanks Matt Llewellyn

Rating: 5

lisaborn Ruff Ends Hair Salon

Love, love, love Ruff Ends! I have never had a bad hair cut from there. I trust them completly with my hairstlyle. I even have a sister-in-law that does hair and I only go to Ruff Ends.

Rating: 1

Diva34 First Med Family & Walk-in Care

I recently had a horrible experience at First Med. I felt that based on the fact that I didn't have any health insurance, I was judged and not treated like a patient that may have had insurance. Hart who is listed as an ARNP, treated me as if I was only there for some sort of pain medication, when all I really wanted was an antibiotic for my swollen glands. He didn't ask what was wrong with me, he just read it off the sheet and started off by asking me what I could afford. I had the means to pay for the visit and any tests, but he was very short and at first didn't listen.

Once I explained that I have chronic kidney stones and stated that I have been to a neurologist, he began to listen (kidney stones and swollen glans was the reason for my visit). He debated whether or not to give me any sort of antibiotic and then proceeded to tell me he would prescribe me something that may or may not help. Is this how First Med treats all their patients w/out insurance?

I have friends that go to First Med and have never had a bad experience. I am very upset and disappointed and don't think anyone should be treated that way.

David Dunlap replies...

My apologies to you. Please call our office manager, Sue, to discuss this matter privately. We will do our best to solve any problems in person, over the phone, or by email in the future. We need your help to create a better patient experience when you are not satisfied.

David Dunlap, Owner and Physician

camillia replies...

I agree about Mr. Hart, when I first went he treated me like a drug seeker until I told him about my past diagnosis and surgeries. He had me in tears ready to leave actually. I encourage you to see Dr. Dunlap, he is very nice and understanding. He is my primary now, but my husband has seen 2 Dr.s there who were also outstanding and understanding. Mr. Hart just needs to learn some sensitivity.

Rating: 5

LCCL96 Bambino's Italian Restaurant

Bambinos has gotten bigger and better since the move to their new location. My family and I went to their other location ocasionally because of the great atmosphere and reasonable prices. Now they have a new chef and everything tastes top notch. The specials are amazing and I cannot wait to see what the new chef has in store for their new menu!

Rating: 1

black_butterfly Bambino's Italian Restaurant

I used to be a big fan of Bambino's lunch buffet when they were located on Mass St. I was glad when I heard that they had a Sunday brunch buffet also. I told my children how great Bambino's was and how nice the owner was. We went on a Sunday morning for the buffet. It was late mid-morning but I figured since it was advertised as a "Brunch buffet" we would be okay.I even asked if we still had time to have the brunch buffet because it was around 11. We were told yes. First of all it took us forever to get seated. Then the buffet was picked over and the food was cold. When I inquired if the buffet would be replenished the staff person acted irritated that I had bothered him and said he would go ask the cook if he was going to cook anything else for the buffet. After waiting for quite some time I realized that my family was the only customers who were eating the brunch buffet and customers were coming in to order lunch. I guess since we were the only family eating the brunch buffet we weren't important enough for them to care about the quality of food and the service we were getting. I asked again about the buffet, particularly bacon and biscuts/ gravy. I asked to speak to the owner. Finally someone in a dirty apron (I assume the cook) came out and put more biscuts and gravy out, placing the lid of the warming pan on the FLOOR and then slammed it back on the tray where food was. The owner finally came out and we asked again for bacon. About 15 minutes later the server came out to our table with a plate of about 15 pieces of bacon and said here you guys can just have the whole plate. This was offensive, but we did take the bacon because we had barely eaten anything. The owner gave us $2.00 off each meal which was nice but she acted like we were being unreasonable. Don't advertise a brunch buffet if you are going to be too cheap to keep it stocked until it is over. If they had told us that they don't keep the buffet fully stocked if it is close to lunch time we would have gone elsewhere. Needless to say we will not go back to Bambino's. The only reason why we went is because our favorite breakfast spot, First Watch, had closed down. It's been about 6 weeks since our bad experience at Bambino's and I've lost about 10 lbs since. LOL. First Watch opens back up this weekend! Yeaaaaaaaaaaaaaaa!