Recent reviews

Rating: 2

nicole Third Planet Imports

This place has a nice variety of dresses and incense. In general they have some neat stuff but everything is overpriced. In the glass section, there seems to be an array of choices but customer service lacked a bit. Aside from the staff and high prices, this place is a fine place to get a gift but I've experienced better.

Rating: 5

irish1854 Stranger Creek Pools, Inc.

Stranger Creek did a fantastic job on our pool. It was finished early last spring and we throughly enjoyed our first swim season. We had a challenging building site and Steve came up with a great plan for our pool. We would highly recommend Stranger Creek Pools!

Rating: 1

ddeckert Paul Davis Restoration

I needed a carpet cleaning company in Lawrence, KS & heard Paul Davis Restoration was a reputable company. However, after the experience I had, I will never recommend them. Items had been stolen from my townhouse after the cleaning and restoration crew had completed their work. When I confronted Paul Davis Restoration and filed a police report, they said they had no control of who had access to my residence. However, I personally gave them a key to use for the 3 hours of cleaning. The key was returned to me and I was told that the stolen items were not their responsibility?! When a laptop computer, tools, etc get stolen and the replacement costs = more than $2,000, the company needs to reassess their crews and the personel they use. Never use Paul Davis Restoration for any Lawrence, Topeka, or Kansas City carpet cleaning, remodeling, restoration or contracting. If there is any issue at all, they will place blame on the consumer. The ethical standard this company dipped down to is ridiculous and would have never been expected from such a business in the Lawrence, KS community. I'm ashamed and disappointed to say the least...

Rating: 5

colicole81 Owens Flower Shop

I just used Owens for the first time this week. I am very pleased with the service. The online ordering system was extremely quick and easy. I received a detailed email confirming both the order and the delivery. I would recommend them others. Thanks Owens!

Rating: 4

Edwin Rothrock Price Chopper

My mom has had her complicated prescriptions at the Price Chopper Pharmacy for years. Paul and all the staff do a great job managing her 'scripts, and the customer service is always great.

Rating: 4

Alice Brewer Oread

Rating: 1

ljpppp 19th Street Tow & Recovery

Crooks! $150 to tow (steal) my overheated car off the turnpike. It was only there long enough to get water and go back. I assume the highway patrol gets a portion of that. Highway robbery!!

Rating: 5

thebrettj Oriental Bistro & Grill

This is absolutely my favorite restaurant in Lawrence. The food is top-notch, the atmosphere is clean and relaxing, and the staff is quick and attentive. I would recommend it to anyone (and often do.)

Rating: 1

Shoeless_Joe Bob's Import Service Inc

These guys tried to charge me for services that they did not perform. When I called them on it, they said "the boss makes us put those charges on the bill" and apologized. Then they took the bogus charges off the bill. I wonder what would have happened to someone who wasn't paying attention. They also recommended work I doubt was really necessary and then overcharged for it. I will not trust Bobs Imports with car or my money ever again.

Rating: 5

Dave Greenbaum Jeff's Audio Video LLC

We’ve been a long time fan of Jeff’s Audio Video. In my line of work at computer repair, I often get asked about all things audio and video since people figure if you know one tech thing you know them all. Alas I only wish.

Jeff Huffman is a master of his craft. He understands the ins and outs of any TV, stereo and all the stuff that connects to it : speakers, DVD, players, streaming boxes, you name it). Not only does he set it up for you, but he'll consult and buy the items for you. That's really the best of both worlds. Instead of dealing with pushy salespeople who only have quotas in mind, Jeff will pick out the ideal system for you and your needs. Overall I've found you save money using Jeff because you get the right stuff the first time, not forced to buy what's in stock in the big box. You buy an AV system to enjoy it, and if you aren't enjoying it to the fullest, you've overpaid.

Rating: 5

Dave Greenbaum Clinton Parkway Animal Hospital

Cesar Milan may be the “dog whisper” but Tom Liebel doesn’t even move his lips and dogs understand him. He’s a unique individual who serves both the patient and the animal owner. He understand these are companion animals and a key part of people’s lives. When a pet and it’s owner come into his office, he realizes the dynamics and treats them with respect and amazing compassion. He doesn’t talk down to the owner nor use jargon those in the medical profession wouldn’t understand. I completely understand when he explains health issues with our dog Tova and when I ask questions, he answers them without talking down to me.

Tom always returns phone calls and is absolutely committed to the health of the animals he’s entrusted with. Clinton Parkway Animal Hospital is more expensive than most place in town, but my dog is absolutely priceless and I can’t imagine using anyone else.

Rating: 5

Dave Greenbaum Danielsan Electric

Dan Huston and his associates do an extremely good job and Dan is particularly adept with older homes. Responsive, professional and genuine are three words that always come to mind. More than once he’s found workarounds to expensive repairs saving us time and money. Considering how important electricity is to the average person, there are very few I’d trust with the safety of my family and we trust Danielson.

Rating: 1

psofga Starving Artists Moving

(Part 1 of 2) This was one of the worst move experiences in my life. I arranged for the movers to come after I deployed to Iraq. My wife stayed to supervise the movement of our household goods from our apartment to a storage unit. The movers showed up at first without boxes, even though they were supposed to pack a large majority of the apartment. Then they scrambled to acquire boxes from a local uhaul store. They packed most of the apartment and part of the garage and made the first trip to the storage unit. My wife escorted them into the storage properties and opened our unit for them. She sat in the car with our 4 month old baby for a few minutes and watched them roughly handle the boxes that they had packed. They were sliding them down the truck ramp, stacked 2 or 3 high and heaving them up high in the storage unit. She was slightly concerned, but this is her first move and she figured that they knew what they were doing. The movers told her that she could go ahead and go back to the apartment and meet them there once they finished unloading the truck. She drove back to our apartment and waited. After a while the movers knocked on the door to get the rest of the things from the apartment and garage. She had to turn the rental car in by the time they finished, so she gave them the spare key to the storage and they told her that they would unload the truck and place the spare key in our file in Lawrence. She had friends pick her up from the car rental place and drive her to the airport. She did not have time to inspect the storage unit prior to flying from KS to GA, where she moved during my deployment. When I came home during R&R we decided to move her back to KS. The company accomodated us by leaving the spare key for us outside their office in Lawrence so we could pick it up after business hours as we were driving through. We were planning to stop by the storage unit early the next morning, prior to moving into the apartment. My wife then told me she was worried about our stuff because of the way the movers had been handling the boxes when she was watching part of the first truck being unloaded. I assured her that they were professionals and that we paid a lot of money for them to be careful with our stuff, so I was sure that everything would be fine. I had approximately 36 hours to move her back into our apartment before I had to return from R&R. Once we arrived at the storage unit that Starving Artists packed, the real nightmare began.

Rating: 1

mrq02 Midwest Property Management

If I could give them negative stars, I would. I had nothing but problems with them from start to finish. They refused to clear the snow from my driveway until I pointed out that it was in my contract and threatened to take them to court. The apartment was trashed; needed painting and cleaned, both of which they told me they would do before I moved in, though they didn't and I ended up having to do it and pay for it myself. And then to top it all off, of my $515 security deposit, I received exactly $70 back, though I had repaired holes in the wall, painted, and cleaned the entire place.

Rating: 5

Alice Brewer Images Salon & Day Spa

think of it like this, do you really want to go to a restaurant on a Friday night where there is not a wait (no one else is eating there, should you?) Great service/product is always worth the wait.

Rating: 3

Enoughsaid Academy Cars

Everytime I hear one of his crazy commericials, I want to scream. He says he is a dealer for the people. This is a used car dealer and I believe his specialty is getting everyone fiancied. What bothers me is that he can get you fiancied and then charge you a hefty documentation (paperwork fee) which is $300. This price is on top of the selling price for the vehicle.

Most dealers in Lawrence charge from 0-to around $200. Some dealers that charge from $100 to $200 are dealers that are full service and sell new cars. These dealers also have a very large overhead and numerous employees.

Vanessa Royer Warren replies...

We charge what the lenders charge us. We are not a franchise dealership, we are a family owned independent dealership. We do have a large overhead, but only a hand full of employees. We do have cash cars if you do not want to finance. The fees are incorporated in the loan. I know we all hate fees, but everything is negotiable before signing.

Academy Cars replies...

I would have to agree with Vanessa. If you would ever want to give us another go we can try and negotiate more to your likeliness. We want you to love your car and the terms. We know if you don't love your car or like your terms you won't want to pay your car payments nor will you want to come back. We want your business for life. It benefits both of us if you (our customers) are happy.

Rating: 3

Enoughsaid McLaughlin Roofing

Around May of this year I hired McLaughlin to replace my roof that had hail damage. I felt his price was fair and they were prompt to start the job and finished in one day. I do feel he sub-contract the work to a group of hispanics from Topeka who are very hard working, honest and polite. The new roof they put on looked top notch and they spent a good amount of time making sure they picked up every nail and pieces of debri from the old roof.

With that being said I recommended McLaughlin Roofing to my brother-in-law around July. McLaughlin Roofing returned my brother-in-law phone call but never showed up the following week like he had said he would. My brother-in-law hired a different roofing company.

Around August I again recommended McLaughlin Roofing to a friend who lived out in the country. He needed a new roof on his house and barn. He hired McLaughlin Roofing and to my knowledge was pleased with their work. Around September I again recommended McLaughlin Roofing to a friend of my wifes. Last word I had was that she was still waiting for McLaughlin roofing to return her phone call she had left with their company.

After hearing that McLaughlin Roofing had failed to return her phone call, I decided to get involved and inquire why they have had such a difficulty in returning her phone call. Well it has been almost three weeks and I've called their anwering service twice and McLaughlin Roofing has yet to return my phone call. What concerns me now is that my new McLaughlin Roof on my house has a five year warranty with their company. What good is the warranty if the company won't return your phone call.

I've contacted one of their roofing suppliers to see if they have gone out of business. I was told they were still in business.

To hire this company would be a coin toss because they forgot about Customer Service.

davemclaughlin replies...

I am glad your roofing project went well enough that you felt confident in my company to refer me several times, this is what we strive for in our roofing service. This has been an un-ordinary year with hail hitting several cities that we do work in, call volume has increased more than 400% and we have had difficulties in returning all calls. I apologize for the lack of response to your calls. We do prioritize calls and I can assure you that warranty problems will be addressed promptly. Referals are crucial to the success of any company, we will continue to work to return all calls. If you or anyone else would like to visit with me directly I can be reached at 785)764-5085 Dave McLaughlin

Rating: 4

CHKNLTL Kennedy Glass, Inc.

It took awhile to get my door, but it's good as new now. Thanks, guys!

Rating: 5

Tileman River Rock Family Dental

What a great family dental office!!! I moved to this office a few months ago and very glad that I did. The entire staff is welcoming and kind. When I arrive for my appointments the staff welcomes me and even knows my name!!!! Talk about customer service!!! Both Dr. Valbuena and Dr. Joice are exceptional at what they do and make sure to explain and answer any questions that I may have. I would highly recommend!!!