I have not had to deal with the Knology customer service on my home internet or cable yet, but dealing with them for my company's business account has been an absolute nightmare! First you have to go through at least three selections to get the business services, but all those prompts still put you through to residential and they can't help you. The first time I called, no one was available to talk to me about upgrading my internet. They opened a ticket and said someone would call me back. I called again three hours later and got disconnected when they transferred me. The third time, I was told that my first ticket had been forwarded, but then closed for some unknown reason. She so nicely offered to open another ticket for me and informed me that it could be anywhere from four to twenty four hours before someone called me. Of course, now it's possible that I could wait 24 hours only to find out they closed the blasted ticket again. I wasn't aware until recently that when Knology bought out Sunflower, that they moved the customer service. The people I'm talking to are in South Dakota!! My favorite part is the recording you hear while on hold talks about how important customer service is to them. Now that this isn't a "hometown" company, I'm ready for some competition for them.
I was extremely disappointed with the service and quality of food at Bambinos. Our waiter came to our table twice. Once to get our drink and food order,and a second time to serve our food. Both entrees arrived cold and tasted like sauce served out of a jar. My pasta dish resembled soup because there was so much sauce. It was inedible, I literally took two bites. I will never return and I do not encourage anyone to dine at this establishment
Horrible, Horrible customer service. This place has owed me a storage return check for 10 weeks now. I contacted them, and they just blew me off telling me to call another number. So I ask for them to verify my home address to make sure that they had the right address on file were the check was going to be sent, and this time they didn't even respond to my request. It is their job as a business to try to help their customers to the best of their ability..... Not this place. I was shocked at the way the just had no concern about me as a customer. I contacted the BBB about this, and we will see what comes of my check, if anything. They told me it would arrive at my place of residence "in no more than 3 weeks". Well, it is going on the 11th or so week now, SO WHERE IS MY CHECK AAPS???????
This year spring cleaning and mulcing in the yard just became too much to handle for me. I asked Dmitri from All-N-1 to send somebody out and discuss weeding and mulching when he came to switch the sprinkler system on and test it. Troy discussed with me what I wanted done and was very professional, helpful and flexible. He and his team from All-N-1 came out the next day and did a very fine job, including burying a drain, lifting borders. I could never have finished that myself in time before the "jungle season" for weeds gets going. Thank you!
FIRST STOP WENT OUT OF BUSINESS
LAWRENCE NEEDS A GOOD BAIT SHOP
MILLER MART IS HIGH PRICE $3.45 DOZ AND COUNT EACH MINNOW
CONOCO ON 23RD ST/HASKEL IS THE SAME PRICE MINNOWS ARE SO SMALL YOU NEED TO USE A TROUT HOOK
BOTH SHOPS MINNOWS ARE OF POOR QUALITY AND DIE QUICKLY EVEN IF KEPT IN AIR-COOLER
SOME BUSINESS NEEDS TO BUY THE OLD FIRST STOP AND PUT IN A NEW BAIT SHOP WITH AN OLD STYLE HAMBURGER GRILL......
I purchased a bedroom set, I was informed it would take 4- 5 weeks for delivery, It has been 8 weeks and nothing. I recived a call that they would deliver the furniture by a certain time, 2 hrs later nothing. I will never buy anything else from this store, and I would not recommends this store. Drive to NFM it takes usually less than 2 weeks, and if there are any issues they work with you and recompense you somehow. With Discovery furniture you are stuck.
We ordered lunch from China King at work. We used to regularly order from them, but we will not anymore. We ordered Vegetable Lo Mein and 3 other dishes. There was a worm in the lo mein. Yes, we are 110% it was a worm. We called China King to let them know and they did not care. They finally (3 hours later) came over and refunded the $5 that we had spent on the lo mein. We called the health department after the response from China King was "okay, what do you want". Disgusting.
Great customer service through the entire process! I had been sick for over a week after visiting my "normal" doctor. It was the weekend and I used the walk in service here, and was treated very kindly, quickly, and efficiently! Not only did they run different tests, but found the main issue and others that had arisen from not being diagnosed correctly the first time, and after only a day of the prescribed medications I felt better. I will never go anywhere else.
The day started of badly with the oil cap coming off my car and oil spewing everywhere. I called these guys up at 7:30am to see if they had my part and they had one left in stock. They held it for me and it only cost $5 compared to $15 online! This will be my auto parts store of choice from now on here in Lawrence.
Very helpful and very friendly. I bought a Samsung washer and dryer and they had the best price in town by 200 dollars. They delivered it 2 days later and the delivery guys were great. They set them up and tested them out to make sure they worked properly. Very happy with my purchase.
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We tried Smashburger last week and I have to give recognition to the wonderful service we received from First Shift Manager Byron. He was kind, courteous, friendly, attentive to the guests and was really a one-man crew: working the front counter, serving the tables, wiping the tables and still finding time to greet everyone who walked through the door and to say good-bye to every guest leaving.
The food was terrific, and I appreciated the choices that were offered especially on the side items. I would like to see a veggie-burger offered but the steamed carrots and asparagus with ranch were yummy. I will say I thought overall they're a bit pricey, but I tell you I don't mind paying a little more if we're going to get excellent service like Byron delivered. We'll definitely be back!
I am reviewing the R/C hobby side of the store (not cake). Everything is slightly more expensive there. The selection is extremely limited, and most of the time I go there, they don't have what I need (even if it's just basic supplies). This is unfortunate, because I was hoping to take advantage of having a local hobby shop so close to me, but now I find that if I ever need anything, I have better luck going to the hobby shop on Metcalf in Overland Park or just shopping online. I got into R/C's maybe 3 or 4 years ago, and over the years, George's Hobby House has been a big disappointment for me, and it is not likely to change.
I always take my vehicles to Crown. I can trust them.
I have had issues with other Toyota dealers trying to convince me to have work done that did not need to be done. Fix what needs to be fixed at a fair price. Crown.
Absolutely my favorite breakfast spot in Lawrence, lovely service, friendly atmosphere. If eating at The Mirth try to salsa, it is by far the best I have ever tasted! I wish I could steal the recipe! Everything from the choice of paintings hung on the wall to the tasty food, I would give this restaurant ten stars if possible!