Recent reviews

Rating: 1

publicdefender Pyramid Pizza

Going downhill fast! That's a quick summary of my latest experience with Pyramid Pizza. Ordering on phone went okay, delivery was reasonable, but from this point on things got bad. They screwed up my order in two ways. Forgot to send half my order and the other half was not what I ordered. I called and complained. Talked to the "shift manager" and she agreed that my order was not right and the driver would bring the correct items out. She called back 5 minutes later and said that she talked to the driver and what I was given was correct. At this point, I had enough and told them to forget it.

This alone will get a business onto my Never-Use-Again list, but what topped it all was the food that I got was awful! Needless to say, I will not be ordering from Pyramid Pizza again!

Rating: 1

coolone Rodeo Grill

The first time visiting this restaurant, the food wasn't too bad and the portions were big. The second time we visited, the food was TERRIBLE. My companions and I decided simultanously that the cheapest ingredients must have been used -- I had the super nachos, which should have had a lot of ingredients with them. I saw only meat (which had a very odd texture and we wondered if it was all beef), chips and some kind of white cheese that looked like it had been barfed onto the chips. When the server saw my face, as the platter was placed in front of me, I was asked if I would like lettuce and tomato. I said yes and it was delivered promptly. However, I believe the menu mentioned lettuce, tomato, guacamole and sour cream. So, no lettuce, tomato, sour cream or guacamole was on the original plate, and at that point I didn't ask for the sour cream and guac. We won't be going back.

rodeo2016 replies...

Hi my name is Keidty I'm the store manager and owner. We appreciate your response and apologize for the unpleasant experience you had. We strive to make all of our customers happy and would love the opportunity to make you happy as well. Please accept this 50% off discount of your next visit and give us the opportunity to make your next visit a pleasant experience.
Thank you.

Rating: 5

Pamela Shanks First Watch Restaurant

Love the remodel. It is beautiful, clean and feels much bigger inside. Same great food. One of my favorite places for breakfast out.

Rating: 2

Becky Finger Montana Mike's Steakhouse

Usually I don't have bad things to say about places. I understand that jobs are harder in the back than they appear to the customers. That being said, my past two experiences with Montana Mike's haven't been good. The first time, I was dining in with my family and my sister's shrimp was cold when she got it while my steak, which I asked for medium well, had to be sent back at least twice to get cooked properly and by the time I got it, it was way too tough to be consumed. However, the manager and waitress offered us free desserts. The second time, I asked for a well done steak again. It was completely rare. I personally find no reason for something like that to happen twice in a row. The customer service has been good, but the food quality needs to improve drastically.

Rating: 1

rippedoff Twins Custom Cabinets

RUN AWAY!!!! This company doubled charged my credit card for $1560.00 and never provided services. They made two appointments with me to "remeasure cabinets" and never showed up after I waited hours for them. They said that they would return my money after I complained to them and to Angie's list but no refund ever showed up. This farce has been going on for months.

TwinsCustomWood replies...

Reply from Twins Custom Wood.
This customer requested a bid for to add to cabinets to existing kitchen cabinets & doors to an open arched bookcase & island. A bid was given. Price was more than customer could afford at one time. She asked pricing breakdown for various items. Revised pricing was given. 2 weeks went by. Customer decided on doors only for the bookcase & island (not designed for doors). Down pymt done by credit card on 4-1-11. Materials were ordered. Adl measurements needed to be made at customers house. Phone call was made to customer's at her office. Message was left with the receptionist. Customer did not call back for a week & a half. Called customer's back & left message with receptionist again. Another week & a half went by. After 3 weeks contact was finally made with customer. She advised she was getting divorced & thinking about selling the house. Not sure what she wanted to do. We offered to return her money at that time. She said no, go ahead & make the doors. Appointment was set for Friday, 6-10-11 (her day off). We were on an install job at another customer's home that morning & got delayed. This customer called my cell phone. I advised her we couldn't just walk away from the job in progress & might be able to get to her house late afternoon. Customer had called from a neighbors, neither her home or cell phone were working. She did not leave the neighbors phone number & we had no way to contact her & reschedule. This customer called our office on Sat.morning (not open on Sats.) She also called my cell phone & I was not in an area to receive service. She claims I blocked her calls which is untrue. This customer made calls to the office number 2 weekends in a row, not durring the week when we are open & left rather unsettling & somewhat threateing messages. She filed a complaint with Angie's List, which gave us a set date to respond by., which we did. The phone calls from the customer were made after she filed the complaint & prior to the "respond by date" from Angie's List. A cashiers check was sent certified mail to the customer's home address & 3 or 4 attempts were made. Customer did not go to the post office to pick up the check. The check was returned to us after 30 days by the post office. Angie's List called & told us the customer was not accepting mail at her home address & asked us to send it to her business address. This was unacceptable , as anyone could sign for it & she could still claim she didn't get her money back. We advised the person at Angie's List that the customer could come & pick up the check. NO RESPONSE.!!!!! We have absorbed the cost of the materials purchased for this customer & the expense of certiifed mailing & now a courier service in orderto get proof of identification & signature of this customer to deliver refund check to her at her business office.

Rating: 1

chronicpink Starving Artists Moving

SAMMoving replies...

This client threw up roadblocks from the very beginning. On the day of his move, he called less than an hour before his scheduled time to say he could not do the move until 4:00 p.m. The Operations Chief scrambled to make this happen. Prior to this day, he had called several times, not seeming to understand the charges and time involved in his move. These were explained repeatedly. The move manager was not combative; he simply was surprised to see as many items as this client had, but assured him he would not be charged a penalty for this. The client called during the move to complain about a perceived "attitude" from the movers and was concerned that they wished to hydrate during the move. He was assured that he would not be charged for the time this took. He also complained about the travel time involved in getting to the job (standardly charged by most movers) and no more than fifteen minutes in this case. The time was subtracted in order to accommodate the client's wishes. At the end of the move, the client, who had insisted his move be changed until late in the afternoon, announced he could not stay any longer, that he had to be somewhere at 6:30 and told the movers just to set the goods down (normally we place these for the client). Apparently, the $90.00 fee about which the client complains was never understood by him, in spite of the dispatcher's best efforts. It is NOT a transportation fee per se; it includes protective coverings for the client's items and also insures his goods. An owner of the company tried to explain all of these things to the client by phone; he became very agitated and finally said that he would take down this review if he received a further discount. Our company always tries to make the best of a situation on a move and in this instance, we did the very best we could under very difficult odds.

Rating: 5

ccigars Bambino's Italian Restaurant

It seems like a few reviewers haven't visited the new Bambino's location at Billings & Wakarusa. They have really done a great job with the remodel. Great staff and the new menu has a lot of good additions. In particular, the traditional pizzas are one of a kind, nothing else like them in town. If you enjoy a more Neapolitan take on pizza, it is more than worth your time to give one a try. I've had a few of the Margheritas and was very pleased. (Generally I'm a Chicago style guy, but I might be converting. This was a tremendous boost to the menu.)

One thing about Italian food, especially for those of us lucky enough to live with a good cook, is that it tends to be something that can be made fairly well and fairly cheap in the comfort of one's own home. There is, however, one big consideration: the sauce. Bambino's does a tremendous job on the sauces. For me, the Arrabbiata is the winner. A great combination of flavor and spice that comes just short of inducing a full sweat. If you like heat, this is another dish to try.

The drink selection is also to be complimented. Make sure to try a Hurricane. Right now, they might hold the title in Lawrence for that cocktail. All in all, there's great food, great atmosphere and great people. Even if you've been to the old location, there are a host of reasons to try the new and improved Bambino's.

Rating: 5

Lawrence_Lady Jayhawk Dental LLC

I broke my front tooth on a burrito and walked into the office to see if Dr. J would be able to fit me in. He was able to get me a temporary crown right away so I didn't have to walk around for days with a broken front tooth. Thank you so much.

Rating: 4

Kimberly Grosse Dunn Bros Coffee

I like going here because of it's location close to my workplace. The drive through service is quick and the staff is mostly friendly. They have good specials too.

Rating: 5

nturpin2015 Marc Kissinger

The best Chiropractor in Lawrence, Kansas. Will listen to all your back and neck pains and work them out. Great staff and well trained. couple words sums it all up, just one of the best indeed!!!! Advanced Health Center 3017 W 6th Street!!

Rating: 5

billintex Kretyen Fair Trade Gifts & Coffee

Wide range of hand-made gifts; all very useful, decorative, or tasty. The atmosphere sings: "We Are the World!"

Rating: 1

NotinOz Steve's Auto Plaza Body Shop

Disreputable, dishonest. Scams college students. Asked to pay for parts on estimate a former employee "missed". Then made me pay for a tail light assembly his mechanic broke when removing to fix the real damage from the estimate. Said estimates are just guesses at what needs to be repaired and can't be held liable for additional items that arise during repair - really?? even if it's your employee's fault??? Shame on you for running a business that way. Unprofessional. Stay away.

lovemycars replies...

Are you sure that you have all of the relevant information regarding your situation, or claim? I have done business at Steve's Auto Plaza Body Shop for years with a variety of vehicles and have never been disappointed in any way. The work has always been top notch and completed quickly. Rereading your comment, did you notice the word "estimate" was used referring to the work rather than the word "quote"? They do this because there could be unforeseen circumstances that occur during the repair that require a more extensive repair, and cost.

For an example of the same type of situation in our daily lives, please try this:
Please tell me exactly how much you will spend on your grocery bill this week, without looking in your fridge or pantry. If you nail it to the penny, you are a lucky guesser in my book. If you get within $15, you are pretty realistic and consistent. If your total grocery bill was $150, and you were within 10% that would be considered pretty good. Do you expect professional repair specialists to be more precise than that?

Steve's Auto Plaza Body Shop is the only place in the region that I will ever take my vehicles for auto body repair...and I don't even live near Lawrence anymore!

Rating: 1

Cassie Finch Oh Boy Chicken

Walking down Mass the menu always catches my eye. Finally I gave in and my family tried it. While everyone who worked there was nice, that's about all I have good to say.

It took forever for our food to come out (about 40min) and there were only 2 other tables seated. The price of the food is pretty expensiveThe sides are 2.99 and of course come in the smallest bowl made. I ordered the chicken fried steak, mashed potatoes, and mac & cheese. My husband ordered the 2 piece, greens, and mac & cheese.

-Chicken fried steak: tasted like flour, and that is all -Mashed potatoes: had NO flavor at all -Mac & Cheese: it was good, but it's just noodles and velveta...kind of hard to mess up -2 pieces of chicken: My husband said the coating had a nice flavor Greens: were the worst. All you could taste was vinegar

We complained about the food because we felt at the high price, there should have been no problems with flavor. We only had to pay for 2 drinks, the mac & cheese, and my husbands chicken and our total was still over $20. While I love supporting local places, this will not be on our list to try again. I wish Southern Cuisine was still at this location

Rating: 5

Kurt77 Miller Mart

I have been to Miller Mart couple of times to buy live bait, the price is 30% less than Clinton lake marina. I have always got 3-4 extra minnows when ordering a dz and, I am happy with their service.

Rating: 5

Bob-RJ Burkhart Veterans Of Foreign Wars

Preview Online Desoto Explorer Digital Jaywalker Journal(cc) blog postings via

Rating: 1

chibbit Factory Direct Appliance

I had a new washer and dryer delivered and upon delivery the washer was BROKEN. I called to see if they could replace it or give me my money back and all they did was direct me to the manufacturer, very unapologetically, even though I was delivered a BROKEN washing machine. I will never use them again and would ask everyone to be very weary of buying appliances from them.

glaplante replies...

I am very sorry about your experience you had on your washer and dryer. Customer service is our top priority, please let me know who you talked to so we can address this issue.
All manufacturers would like one opportunity to repair your appliance before it is exchanged. Most of the time it is a simple fix but if is something major we would be very happy to replace it. Please give me a call at the store so we can discuss your washer and make sure it is repaired to your satisfaction. We do appreciate your business and hopefully we can earn it back. Once again I am very sorry.
Greg LaPlante

Rating: 5

fishing Dos Reales Authentic Mexican

Let me put it this way. If you are looking for really GREAT Mexican food, Decent Priced, NIce ambiance, Great Friendly Service, and Family friendly, this is the place to go. Once you have eaten there, you will never eat Mexican anywhere else. Oh, the Acapulco is something to behold, but with all the other choices you can't go wrong. Our friends and family eat there several times a month, and all of us have had only excelent meals. No matter what you order it's going to be served Hot and taste great....Trust me.

Rating: 5

Alice Brewer Beach Heating & Cooling

I, like so many others, had trouble with my a/c during the heat wave that we experienced recently. I called Beach to come check out my air conditioner, not expecting immediate service because it was over 100 degrees and I knew of a lot of people having problems. Not only were they out that day before 2pm to check it out, but the service gentleman diagnosed the problem, went to get the part needed and had it installed before 5pm. I am very impressed with the level of service I received and it did NOT cost me an arm and a leg! thanks much Beach!