BEWARE OF SERVICE DEPARTMENT! I had a rack and pinion put on my vehicle a couple of months ago, and upon getting it back, my vehicle has had a knocking noise when braking. I took it back to the the service department repeatedly (atleast 5 times), they even ordered what they called a "special tool", and they still were not able to find the cause of the knocking noise. Finally I gave up and eventually took my vehicle to Briggs auto, and they diagnosed the problem immediately: Academy Cars had loosened the cradle to install the rack and pinion and failed to tighten it back up, therefore it was moving back and forth upon moving and braking. I called Academy Cars multiple times to tell them about their mistake, and everytime I called they told me they would speak with their people and get back to me. Well guess what, they never got back to me. I spoke with Lizz, very rude, no call back. Vanessa, very friendly, but still no call back and finally Debbie, whom is in management....and still no call back. Obviously they DO NOT care about their customers, and their service department is incompetent. DO NOT go here unless you would like to get a vehicle back that may possibly be loose and fall apart. Sorry but I'm telling it the way it is, I had to pay over $100 bucks to diagnose and fix a problem that this shop caused...and all I wanted was someone to atleast get back with me about the issue but that was too much to ask. This service department should not be in business.
Choose this place over others because when we called to find out about coverage on the NFL games we were told that they would cover the NFL games until all games were over. There was also a sign on the door stating that the football games would be covered in their entirety. Well imagine the surprise when at the end of the third quarter they switched to the UFC fights. Spoke to 2 managers and both said they needed to cater to everyone. About 30 football fans cleared out. Guess they don't really mean what they say and post. Both managers shrugged their shoulders and said sorry. Didn't quite feel that they really meant it. So, my advice is if you are wanting to watch NFL, you might want to consider somewhere other than here. BTW, we spent close to $200.00, that really didn't seem to concern them either. That will be the last money spent there.
My family ordered carry out from here the other day, I have been hearing good reviews so we gave it a shot. I was really disappointed. We ordered the tom yum soup, red curry, moo shu pork and spring rolls. The tom yum soup tasted bad and had bits of bone in it. The Red curry was okay. The moo shu pork was terrible, I couldn't even finish it. The spring rolls were excellent.
I think this is WAAAAY better than decent. It's one of the nicest clothing stores that I've seen on Massachusetts, for a girl that is. There isn't a huge selection of clothes for men like there is for women, but that worked out perfect for me = ] and not only did they have a huge selection of fair trade clothing, but also a large selection of incense, winter gear, jewelry, and home decor. Another good thing about The Third Planet is that it has a great atmosphere! The guy working was super friendly, too! I highly recommend this store to anyone who's interested in the boho lifestyle ; ]
I love Fat Freddys Pizza! I give props to Fred for building a company out of the ashes that was Gumbys pizza.. They have great food and friendly employees. I think this place is gonna be a staple of Lawrence someday.
I've been taking vehicles to Fred and Jake since 1997, originally on the recommendation of a friend that rebuilt cars as a hobby, and had Jake fix his own car when he didn't have time to tear into it himself. They're very honest (ladies, no need to send your guy friend in pretending to own your car...you'll get the same price as the guys, and if you don't understand exactly what the broken piece is or how it's resulting in the weird noise, Jake is a pro at drawing pictures of what he's going to need to do and not making me feel like an idiot in the process), treat you the same whether your car has 350,000 miles on it, or 30,000 (I've taken both in, and they realize that it's of utmost importance to you regardless of what it looks like), and the prices are fair (my dad thinks they're a good deal, and he's still mad that pop isn't a nickel anymore). Not the shiniest, swankiest shop in town, but if you're looking for fair prices on high quality work from guys that care, give 'em a try.
The BEST salon in Lawrence. Trendy without being stuffy, pretentious or intimidating. The staff is friendly and helpful and NOT pushy--I've never been pushed to try or buy a product. The stylists help you find the best cut and style for your hair and lifestyle (and styling abilities!) while also keeping your tastes and wishes in mind. I wouldn't go anywhere else!
There's really nothing good I can say about Knology, and I've been using them since before Knology purchased Sunflower Broadband. First of all, their internet services are absolutely TERRIBLE! Currently I'm paying $45 for 10 Mbps down and 512 kbps up, which is a joke. Their speeds and bandwidth "restrictions" have probably stayed the same since 1998. Unfortunately there aren't really any better options at this point in time for internet in Lawrence, but once Verizon FiOS (or a similar company) comes in I will be switching immediately. As for Knology's TV services, thankfully I made the switch to DirecTV about a week ago. Now I'm getting 30+ more channels (including HBO, Starz, Cinemax, Shotime) and 40+ more HD channels and a lot better picture quality for less than I was paying Knology (and that's after my 12 month introductory rates expire). Lastly, Knology's customer service is atrocious--especially since all of my calls are now directed to Atlanta. When I called to cancel my TV services I made it very clear that I wanted to cancel just my TV services and not my internet service. And what did I notice the next morning? My TV service was indeed off, but my internet service was shut off as well. When I called to fix this problem I was told that my internet was shut off (and could not be turned back on) because I owned $1200 for my HD-DVR equipment that I have yet to turn in--even though I had just canceled my TV service at 10 PM the night before. When I called my "customer service representative" on this she quickly changed her story and then proceeded to tell me that she couldn't figure out why my internet service was off but would forward it on to another department. Finally, after 7 hours and two more calls to the great state of Georgia, I was able to get my internet turned back on. Knology thinks we are stupid and that we won't realize the fact that they very rarely update their services (especially internet) but increase their fees. Avoid Knology at all costs if you can! And hope that their Lawrence monopoly on cable ends very, very soon.
Noah Benham is a tremendous computer support person; he is patient and understanding and does not make me feel stupid when I ask questions. He is a hard worker and always calls before he arrives, is on time, and stays on task while he is in my home. His knowledge of computers is impressive, and he knows when he is not able to do a particular task. I would recommend him highly.