September 9, 2013
We knew we needed a new roof on our house and outbuilding, and we had been saving money for awhile when we took bids in 2012. The cost at that time was more than we could afford, so we crossed our fingers and kept saving money all winter. This summer (2013) we called KSR with last year’s bid in hand, and Aaron, the new owner, visited us. He offered to honor the 2012 bid, even though there were costs he had to absorb in order to do that. When the new gutters went up without gutter covers, Aaron explained that covers had not been in the 2012 bid. This was, however, the discussion at the time KSR’s previous owner submitted the bid, so Aaron covered the gutters and absorbed that cost, too.
The KSR crew did the whole job in two days, including excellent clean-up. Aaron called and came to our house several times during that two days’ time: to supervise, check on progress and on the quality of the job. We then did a walk-through together after all was complete to be sure of our satisfaction and to point out the modernized vents and other quality features that are standard for a KSR roof. For Aaron Brooks, the absolute bottom line is a job done right and a satisfied customer. We could not be more pleased, and we heartily recommend KSR Roofing.