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Professional Moving & Storage

Rating: 1

kudoc1433 Professional Moving & Storage

If you care about your furniture and other belongings, I would not use this company. They did not protect our wooden furniture, causing massive damage... scratches and large chips. The person they sent for repairs sprayed 3 cans of varnish on my our nursery furniture, completely ruining it ($2500). Not only did it look terrible, the furniture and entire nursery were covered in VOCs. (I was told he was simply going to fill in the scratches and spot stain the damage. And, yes, he did not bother to move the furniture out of the room to spray. The house smelled so bad I had to leave. When the guy left he said, "I've never been so high.") When I called the owner, Bobby, to discuss, he would not answer and never returned my calls/messages.

Now, that was just one story about our wood furniture. They also failed to wrap our cloth furniture in sani-shield (quoted in basic package), charged us for mattress boxes that were never used, and failed to protect our wood floors when moving, resulting in multiple scratches. We paid them $3000 to pack all of our belongings, yet I found my rocking chair pillows thrown on top of the mower, covered in oil, and multiple pesticides in our stroller. Some of our decorative items were thrown in a trash can with the weed trimmer. They lost the legs to our master bed and items from one of our closets. I found some boxes that belonged to another family, yet am unable to return them as no one will return my calls. Finally, the movers were not respectful and complained about the number and weight of our items multiple times.

I've moved multiple times with several different companies and have never encountered such incompetence. There is a reason the Better Business Bureau gives Professional Moving and Storage an "F." Do not use this company.

Rating: 5

kueddie Professional Moving & Storage

I have used this company several times, big jobs, little jobs, and each time they were very professional, cost wise very reasonable, no breakage and the move went off on time. When one hires a moving company you ask friends etc who they recommend and Professional Moving and Storage was always the answer. Never heard they broke stuff, not on time etc. When I move again (hope I don't have to) I will call them and also recommend them.

Rating: 5

lkeating Professional Moving & Storage

With the limited storage area in our home we needed a place to store a number of containers and furniture that we weren't currently using. Professional Moving and Storage walked me through their various options (size and climate controls) and suggested the correct unit for my needs. With easy (6AM-10PM) access to the unit via my own code I can access the unit on my own schedule. I would strongly recommend Professional Moving and Storage for any storage (or moving) needs you may have.

Rating: 5

silverdawn Professional Moving & Storage

Exellent Job! They moved a hot tub for me, it was very heavy and a brutal job; they did it anyway. I paid them extra because they earned it.

Rating: 1

Lawrence_Resident_ Professional Moving & Storage

My dresser top was scratched horribly. They also tried to blame me. After admitting fault they had it fixed by someone who made it look worse than when it had a scratch on it.

Rating: 1

KU2000 Professional Moving & Storage

Where do I begin.... Do I start with their constant complaining about the weight of my furniture? Or how they broke my entertainment center and tried me blame me for it? They caused a lot of damage to my house and my property. They wanted one of their "people" to fix the damage. No thanks. In short, I would never recommend these people to anyone.