LJWorld.com weblogs Shop Talk with Jenn and Julie
New Policies at Dillons for Coupon Shoppers
I have often said that it is a good idea to know the coupon policies of the stores you shop at. I even suggest that you point them out and carry them with you in your shopping supplies.
Often the employees aren't aware of the actual store policy. If you are an avid coupon user putting together a complex deal, sometimes the store employees don't know that you can, for example, match store coupons with manufacturer's coupons on the same item.
It is also good to pay attention to when stores change their policies. Recently Dillons changed their coupon policy to restrict the number of like coupons you can use in one transaction. Previously you could buy 10 of the same item and use 10 coupons for those items. Under the new policy you may still buy as many of the item as you would like but you may only use 5 coupons on those particular items.
If you are unclear about a store's coupon policy, you should talk to a manager or call their corporate headquarters. You can find the contact information on most store websites or at the in store customer service counter.
Whatever you do, remember that the employees at the store are just that, employees. They are doing their jobs and they deserve your respect. You are not entitled to your coupon use and being mean, threatening or demanding will not get you your way and it gives all coupon users a bad reputation.
Be courteous and informed and remember that ultimately, the store can decide how they want to accept your coupons.